Digital Banking Transformation Analyst

Socket.dev; Charlotte (NC); On-site; USD 85,000 - 115,000; Full time

Job summary

Perficient is seeking a Digital Business Analyst to support a client onsite in Charlotte, NC. You will gather requirements, document processes, create user stories and acceptance criteria, and ensure traceability through delivery teams.

You will analyze gaps between current-state and future-state digital banking capabilities, participate in testing activities, and facilitate communication among business users, product managers, and vendor teams.

Qualifications

• 3-5 years of Business Analyst experience.
• Experience with digital banking platforms, online/mobile banking, or financial services applications.
• Strong requirements elicitation, documentation, and stakeholder management skills.
• Familiarity with Agile methodologies and project delivery frameworks.

Responsibilities

• Conduct requirements gathering sessions with business and operational stakeholders.
• Document business processes, workflows, use cases, and functional requirements.
• Create user stories, acceptance criteria, and process documentation.
• Analyze gaps between current-state and future-state digital banking capabilities.
• Support testing activities, defect triage, and user acceptance testing.
• Facilitate communication between business users, product managers, and vendor teams.
• Track requirements through implementation and ensure traceability.

Skills

Requirements elicitation

Documentation

Stakeholder management

Agile methodologies

Job description

Perficient is seeking a Digital Business Analyst to support a client onsite in Charlotte, NC. You will gather requirements, document processes, create user stories and acceptance criteria, and ensure traceability through delivery teams.

You will analyze gaps between current-state and future-state digital banking capabilities, participate in testing activities, and facilitate communication among business users, product managers, and vendor teams.