Digital Banking Operations Specialist – Remote Deposit & ACH

Maspeth Federal Savings; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Maspeth Federal Savings is seeking a motivated individual for electronic banking operations in New York. Under the direction of the Deposit Operations Director, the role involves handling customer communications, bill pay issues, and compliance assessments. A strong background in banking and excellent communication skills are essential.

The ideal candidate will have 3-5 years of experience in banking, preferably with a focus on fraud prevention. Compliance knowledge and problem-solving abilities are key to success in this role.

Qualifications

• Experience adapting to change in a fast-paced environment.
• Strong attention to detail and confidentiality.
• 3-5 years of banking experience, especially in fraud.

Responsibilities

• Process customer communications and action items related to e-banking.
• Monitor and assist with bill pay issues.
• Research and correct ACH processing exceptions.
• Assess customers against regulatory compliance guidelines.
• Manage unclaimed property reporting to the state.

Skills

Highly motivated

Ability to handle multiple tasks

Team player

General knowledge of Excel

Pleasant communication skills

Tools

Microsoft Office suite

Job description

Maspeth Federal Savings is seeking a motivated individual for electronic banking operations in New York. Under the direction of the Deposit Operations Director, the role involves handling customer communications, bill pay issues, and compliance assessments. A strong background in banking and excellent communication skills are essential.

The ideal candidate will have 3-5 years of experience in banking, preferably with a focus on fraud prevention. Compliance knowledge and problem-solving abilities are key to success in this role.