Digital Automation Specialist

Scooter's Coffee; Omaha (NE); Remote; USD 70,000 - 90,000; Full time

Job summary

Scooter's Coffee is seeking a Digital Automation Specialist to enhance their marketing efforts through automation. This role involves managing automated workflows, ensuring quality assurance, and troubleshooting issues, requiring a detail-oriented individual with a passion for technology and customer engagement. Candidates should have experience with marketing automation platforms and a strong understanding of API integrations.

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

Qualifications

• 2+ years of hands-on experience in marketing automation.
• Experience with Braze or similar platforms.
• Basic proficiency in HTML and dynamic content creation.

Responsibilities

• Own quality assurance for all automation workflows.
• Test and validate triggered campaigns and audience segmentation.
• Troubleshoot and resolve technical challenges related to automation.

Skills

Marketing Automation

Customer Engagement Workflows

API Integrations

HTML

Troubleshooting

Tools

Braze

Amplitude

Talon.One

Job description

Direct message the job poster from Scooter's Coffee

Searching for AMAZING people to join Scooter's Coffee!

Location

This position may be performed remotely, in the United States. Candidates must live in a state where Scooter’s Coffee operates coffee shop locations. Scooter’s Coffee is headquartered in Omaha, NE. Regular travel to Omaha will be expected for candidates that do not reside in Omaha, NE.

Description

Scooter’s Coffee is looking for a Digital Automation Specialist to assist in building, implementing, and optimizing automated marketing and operational workflows. This role is hands-on and focused on executing automated and API-trigger based campaigns, maintaining automation frameworks, performing QA, and troubleshooting technical challenges. The ideal candidate is detail-oriented, technically proficient, and eager to expand their expertise in customer engagement automation, ensuring all workflows run smoothly and effectively.

Essential Duties and Responsibilities

• Own quality assurance for all automation workflows, ensuring campaigns function correctly before deployment.
• Test and validate triggered campaigns, audience segmentation, and personalization logic within Braze.
• Identify and troubleshoot issues in automation workflows and assist with implement fixes.
• Assist in building and optimizing API-based triggered campaigns across email, SMS, push notifications, and in-app messaging.
• Support the management and maintenance of the Braze Personalization Catalog to ensure seamless execution of automated experiences.
• Maintain technical documentation for automation workflows, API implementations, and lifecycle campaigns.
• Monitor and ensure data integrity by implementing validation protocols and troubleshooting inconsistencies.
• Assist with configuring event tracking, maintaining event schemas, and resolving tagging discrepancies.
• Troubleshoot and resolve technical challenges related to automation workflows and customer segmentation.
• Stay informed about partner roadmaps, feature releases, and advocate for feature enhancements within the Braze dashboard.
• Perform other duties as assigned to support automation and lifecycle marketing initiatives.

Qualifications

• 2+ years of hands-on experience in marketing automation, customer engagement workflows, or digital operations.
• Experience working with Braze, Amplitude, Talon.One, or similar automation and customer engagement platforms.
• Familiarity with designing and executing automated customer journeys and triggered workflows.
• Understanding of segmentation strategies, personalization, and event-based triggers.
• Experience working with APIs, webhooks, and data integrations for marketing automation.
• Basic proficiency in HTML, Liquid scripting, and dynamic content creation.
• Ability to work cross-functionally in a fast-paced environment.
• Passion for automation, technology, and continuous learning.

Disclaimer

The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of all duties and responsibilities performed on the job. A successful candidate must be able to meet the listed essential duties and physical demands of the position, either with or without reasonable accommodation.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Food & Beverages

Referrals increase your chances of interviewing at Scooter's Coffee by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

Get notified about new Automation Specialist jobs in Omaha, NE.

National Hardware Specialist, Automation – Remote – 80% Travel

Software Engineer - packaging - optimize Ubuntu Server

Omaha, NE $110,000.00-$125,000.00 5 hours ago

Software Engineer (Python/Linux/Packaging)

Omaha, NE $100,000.00-$125,000.00 6 days ago

Software Engineer - packaging - optimize Ubuntu Server for public clouds

Python and Kubernetes Software Engineer - Data, AI/ML & Analytics

Software Engineer - packaging - optimize Ubuntu Server

Senior Software Engineer - packaging - optimize Ubuntu Server

Software Engineer - Solutions Engineering

Embedded Linux Field Engineer for Devices/IoT

Software Engineer - packaging - optimize Ubuntu Server for public clouds

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.