Digital Assets Trading Ops Analyst - Overnight & Remote

Intercontinental Exchange (ICE); Chicago (IL); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Life insurance

Paid time off

Job summary

Intercontinental Exchange (ICE) is seeking an Analyst, Trading Operations for Digital Assets to monitor and support NYSE Group’s Digital Asset ATS and Global OTC ATS. You will manage real-time trading activity, resolve issues, and coordinate with Technology, Product Management and Compliance to ensure uninterrupted operations.

The role requires a Bachelor's degree and 2+ years in trading operations, plus a FINRA Series 7 license.

Qualifications

• Bachelor's degree from an accredited institution.
• 2+ years of experience in a trading environment, including exchange operations, broker-dealer trading operations, or an ATS.
• Familiarity with digital asset markets, tokenized securities, or blockchain-based settlement infrastructure is a strong plus.
• Active FINRA Series 7 license required; Series 57 or Series 24 a plus.
• Strong analytical and problem-solving skills with the ability to make quick, sound decisions under pressure.
• Excellent written and verbal communication skills.
• Proficiency in MS Office Suite; SQL experience for issue investigation is a plus.
• Comfortable working overnight and weekend shifts in a 24/7 trading environment.
• This position is remote-eligible; employees within commutable distance of a company office will be required to report onsite for training and periodically thereafter.

Responsibilities

• Daily operations and support
• Provide real-time trading operational support for NYSE Group’s affiliated Digital ATS and Global OTC ATS.
• Monitor trading activity, system performance, and order flow across both platforms
• Execute daily checkout procedures and maintain accurate electronic logs of trading issues, disputes, and resolutions.
• Assist participant firms with inquiries related to order types, trading functionality, and settlement status.
• Support bust/cancel determinations, clearly erroneous execution (CEE) reviews, and error account escalations in coordination with compliance and legal teams.
• Shift coverage
• Primary shift: overnight and weekend coverage aligned with NYSE Group’s affiliated Digital Asset ATS's extended trading hours. Specific schedule, including holiday coverage, to be confirmed based on team rotation.
• Collaboration and communication
• Partner with Technology, Product Management, and Compliance to onboard participants and resolve technical or operational issues.
• Coordinate with compliance and outside counsel on regulatory matters, including trade reporting and ATS obligations.
• Escalate production issues to System Operations and Engineering, with clear and timely communication to internal stakeholders.
• Disseminate platform status updates and operational notices in a timely manner.
• Support process documentation, post-incident reviews, and continuous operational improvement initiatives.
• Develop deep working knowledge of NYSE Group’s affiliated Digital Asset ATS platform architecture, Global OTC ATS workflows, and relevant FINRA/SEC regulatory requirements.

Skills

Analytical skills

Problem solving

Written communication

Verbal communication

MS Office

Education

Bachelor's degree

Tools

SQL

Job description

Intercontinental Exchange (ICE) is seeking an Analyst, Trading Operations for Digital Assets to monitor and support NYSE Group’s Digital Asset ATS and Global OTC ATS. You will manage real-time trading activity, resolve issues, and coordinate with Technology, Product Management and Compliance to ensure uninterrupted operations.

The role requires a Bachelor's degree and 2+ years in trading operations, plus a FINRA Series 7 license.