Digital Analytics & Customer Insights Analyst

M&T Bank; Buffalo (NY); Hybrid; USD 94,000 - 157,000; Full time

Job summary

M&T Bank is seeking a Data Analyst on the Domain Analytics Team to deliver data products, insights, and scalable reporting for marketing and digital product teams. The role emphasizes data-driven decision making, dashboard development, and cross-functional collaboration to optimize customer engagement and digital adoption.

Hybrid work is required with onsite presence four days per week at specified regional offices.

Qualifications

• Bachelor's degree or higher with 3+ years of related experience, or 7+ years of combined education/experience.
• Strong SQL querying experience across large databases (SQL Server, Snowflake).
• Experience with BI/Visualization tools (PowerBI, Tableau).

Responsibilities

• Explore, mine, and profile data across datasets to support dashboards, ad-hoc analyses, and analytics products.
• Design and validate reporting, dashboards, and tracking solutions for platform migrations.
• Collaborate with technical and non-technical stakeholders to translate business questions into analytical solutions.
• Perform data quality checks and document code; contribute to data model design and governance.
• Develop BI solutions aligned with business needs and regulatory standards.

Skills

SQL

PowerBI

Tableau

Python

SAS

Education

Bachelor's degree

Tools

SQL Server

Snowflake

Alteryx

PowerBI

Tableau

Job description

M&T Bank is seeking a Data Analyst on the Domain Analytics Team to deliver data products, insights, and scalable reporting for marketing and digital product teams. The role emphasizes data-driven decision making, dashboard development, and cross-functional collaboration to optimize customer engagement and digital adoption.

Hybrid work is required with onsite presence four days per week at specified regional offices.