Digital Analytics & Customer Insights Lead

M&T Bank; Burlington (VT); Hybrid; USD 94,000 - 157,000; Full time

Job summary

M&T Bank is seeking a Data Analyst to join the Domain Analytics Team in Baltimore, MD. The role focuses on designing dashboards, conducting ad‑hoc analyses, and partnering with Product and Technology teams to deliver data products and scalable reporting solutions.

You will profile data across multiple datasets, support platform modernization, and translate business questions into actionable analytical solutions while adhering to risk and regulatory standards.

Qualifications

• Bachelor’s degree and a minimum of 3 years of related experience, or in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including 3 years related experience
• Intermediate SQL, experience querying databases (SQL Server, Snowflake, etc).
• Experience working in large databases
• Experience with Business Intelligence/Visualization tools (PowerBI, Tableau)

Responsibilities

• Explore, mine, and profile data across multiple datasets to gain and interpret insights for use in dashboards, ad-hoc analysis and analytics products.
• Support digital platform modernization initiatives by designing and validating reporting, dashboards, and tracking solutions for migrations to new platforms and data sources.
• Collaborate with both technical and non‑technical stakeholders to translate business questions into analytical solutions.
• Support high‑quality analytics delivery by conducting data quality checks, collaborating on data model design, and applying best practices for code documentation and storage.
• Develop business intelligence solutions designed to meet business needs.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
• Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Skills

SQL

Data querying

Large databases

Education

Bachelor's degree

Tools

PowerBI

Tableau

SQL Server

Snowflake

Job description

M&T Bank is seeking a Data Analyst to join the Domain Analytics Team in Baltimore, MD. The role focuses on designing dashboards, conducting ad‑hoc analyses, and partnering with Product and Technology teams to deliver data products and scalable reporting solutions.

You will profile data across multiple datasets, support platform modernization, and translate business questions into actionable analytical solutions while adhering to risk and regulatory standards.