Digital Ambassador

McDonald's; Payson (UT); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive starting pay

Paid time off starting day one

Medical, dental, and vision (for elig.

Meal discounts

Growth and advancement opportunities

Tuition Assistance

Job summary

McDonald’s local franchise is seeking a Digital Ambassador to create great guest experiences, assist with mobile orders and kiosks, and support guests who need extra help at the point of service.

Shifts run 7am–9pm with a fast-paced team environment. The role includes training, growth opportunities, and a strong focus on customer satisfaction and feedback sharing.

Qualifications

• You will need a positive attitude and willingness to learn.
• Ability to work in a fast-paced team environment.
• Strong guest service mindset and communication skills.

Responsibilities

• Greeting and helping guests
• Assisting with mobile orders and kiosks
• Supporting guests who need extra help
• Checking in to ensure satisfaction
• Resolving concerns quickly
• Sharing feedback with the team
• Provides 100% Customer Satisfaction in requests from Restaurant Leaders.

Skills

Positive attitude

Willingness to learn

Teamwork

Job description

Franchise Notice

This restaurant is owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is your employer and is responsible for all employment decisions including hiring, scheduling, and pay. McDonald’s USA is not involved in the hiring process.

Position: Digital Ambassador

McDonald’s Works for Me

I want a job that’s fun, flexible, and keeps me moving forward.

The Job for Me

Choose a role that fits your life. Build skills, grow your confidence, and be yourself while working in a fast-paced, team environment.

The Team for Me

We bring energy, positivity, and teamwork every day. We create great experiences for our guests and support each other to succeed.

The Place for Me

We offer opportunities to grow, including education programs, tuition assistance, and career development.

What You’ll Do (Digital Ambassador)

Create great guest experiences by:

• Greeting and helping guests
• Assisting with mobile orders and kiosks
• Supporting guests who need extra help
• Checking in to ensure satisfaction
• Resolving concerns quickly
• Sharing feedback with the team
• Provides 100% Customer Satisfaction in whatever area asked by Restaurant Leaders.

What You Need

• Positive attitude
• Willingness to learn
• Ability to work in a fast-paced team environment

(We’ll teach you the rest!)

Schedule

Shifts available between 7am–9pm

Benefits

• Competitive starting pay
• Paid time off starting day one
• Medical, dental, and vision (for eligible employees)
• Meal discounts
• Growth and advancement opportunities
• Tuition Assistance

Additional Info

You must be 16 years or older to apply. This role includes a variety of tasks and responsibilities not fully listed here.

Together We Learn. Together We Grow. Together We're Unstoppable.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.