Digital Ambassador

McDonald's; Lacey (WA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Flexible scheduling

Paid time off

Tuition reimbursement

Rewards program

Training & advancement

Employee discounts & free meals

401(k) matching

Job summary

McDonald’s is looking for a Digital Ambassador to join our team in a fast-paced setting. This part-time, non-exempt role focuses on delivering a great guest experience by guiding customers through kiosks and the mobile app, assisting with orders, and promoting menu items with a smile.

You will work with a supportive team, enjoy flexible scheduling, and benefit from competitive pay, paid time off, and opportunities for growth within the company.

Qualifications

• Customer service oriented with a welcoming attitude.
• Ability to communicate effectively and anticipate guest needs.
• Teamwork and a positive attitude in a fast-paced environment.

Responsibilities

• Lead the guest experience by checking in with guests and ensuring they are enjoying their visit.
• Assist customers with kiosks and the McDonald’s mobile app.
• Help customers place orders and make menu recommendations.
• Present food and ensure a memorable dining experience.
• Maintain a welcoming, clean restaurant environment.
• Collaborate with team members to meet goals and have fun.

Skills

Customer service

Communication

Teamwork

Job description

Digital Ambassador

Flexible scheduling with a side of always feeling valued. McDonald’s offers a job combo that will fit YOU!

Perks & Benefits:

• Competitive pay of $18.00 – $19.00 / hour plus cash incentives
• Flexible scheduling
• Paid sick leave and/or paid time away
• Company-paid Direct2Care Healthcare for every team member and their families on your first day of employment (FREE 24/7 access to a doctor)
• Tuition reimbursement and education assistance programs
• Employee rewards program
• Training and advancement opportunities
• Employee discounts and free meals
• 401(k) matching

Job Description:

• Level 1 & 2 / Non-Exempt / Part-Time / Hourly Employee / Reports to the General Manager
• Lead the experience: Check in with guests and make sure they are enjoying themselves
• All about the digital experience: Assist customers with the kiosks and McDonald’s mobile app
• Have a side of smile: Help customers order their favorite McDonald’s menu items and make menu recommendations
• Focus on the food: Present delicious food
• Ensure a memorable visit: Help maintain a welcoming, friendly, and clean restaurant environment
• Understand that teamwork is critical: Work hand in hand with your team to meet goals and, most importantly, have fun!

To be successful in this position, you’ll need:

• A humble and hospitable demeanor and a passion for helping and serving others (customers and fellow team members)
• A desire to learn and grow
• The ability to communicate effectively and anticipate customer needs

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application, and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about working in this restaurant but only partially describes all the job duties. Restaurant employees perform several tasks daily, and this posting does not list every job’s essential function.

McDonald’s Corporation and McDonald’s USA, LLC (the “Company”) are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We’re following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.