Digital Adoption & Training Specialist

MITER Brands; Fife (WA); On-site; USD 72,000 - 97,000; Full time

Benefits offered by this job

Health insurance options

401(k) with company match

Paid time off

Tuition reimbursement

Life insurance

Disability insurance

Job summary

MITER Brands is seeking a Business Enablement Specialist to drive adoption of new technologies and processes across the organization. You will coordinate communications, training materials, and stakeholder engagement to ensure successful implementation.

The role partners with cross-functional teams to gather requirements, track adoption metrics, and support testing of new systems in a fast-paced environment. A Bachelor’s degree and 4+ years of related experience are preferred.

Qualifications

• Bachelor’s degree in business, communications, organizational development, or a related field preferred.
• Four or more years of experience in business operations, communications, project coordination, change management, training, or a related field.
• Exceptional written and verbal communication skills with the ability to tailor messaging for audiences at all levels of the organization.
• Outstanding presentation, facilitation, and interpersonal communication skills.
• Strong organizational and project coordination skills with exceptional attention to detail.
• Ability to manage multiple priorities while meeting deadlines in a fast-paced environment.
• Experience creating training materials, presentations, and business documentation.

Responsibilities

• Support the planning and execution of enablement initiatives that improve business processes through technology.
• Coordinate communication plans that clearly explain project objectives, timelines, impacts, and benefits.
• Develop, edit, and deliver high-quality written communications including presentations, announcements, training materials, FAQs, user guides, and executive updates.
• Assist in developing and facilitating training programs that prepare team members for new systems, tools, and business processes.
• Support change management activities that encourage adoption and minimize disruption.
• Partner with cross-functional teams to gather business requirements, document feedback, and communicate project updates.
• Track project progress, adoption metrics, and performance indicators, communicating results to project leadership.
• Assist with testing new technologies and business processes by coordinating user acceptance testing and documenting results.
• Support continuous improvement initiatives by identifying opportunities to streamline processes and improve the customer experience.
• Perform other duties as assigned.

Skills

Communication skills

Project coordination

Change management

Training development

Analytical problem-solving

Team collaboration

Education

Bachelor's degree in business or related field

Tools

Microsoft Office 365

Job description

MITER Brands is seeking a Business Enablement Specialist to drive adoption of new technologies and processes across the organization. You will coordinate communications, training materials, and stakeholder engagement to ensure successful implementation.

The role partners with cross-functional teams to gather requirements, track adoption metrics, and support testing of new systems in a fast-paced environment. A Bachelor’s degree and 4+ years of related experience are preferred.