Digital Ad Operations Manager

SmartRecruiters, Inc.; New York, Northern (NY, KY); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid leave

Tuition reimbursement

Job summary

NBCUniversal is seeking a Manager of Digital Sales Operations to lead a team of Campaign Managers, handling setup, trafficking, and optimization of ad campaigns across NBCU Digital properties. You will collaborate with Sales Management, Ad Platforms, Planning, Product, and DBS teams to drive ad integration and ensure top-tier service.

The role emphasizes team leadership, delivery excellence, and proactive issue resolution across a hybrid work model.

Qualifications

• Bachelor's Degree or equivalent experience
• 5+ years Ad Operations experience
• Ad serving/ad technology fundamental knowledge in industry tools including Google Ad Manager, Operative and Freewheel.
• Understanding of linear and digital video distribution, SVOD and MVPD landscape
• Excellent organization, multi-tasking and prioritization skills.
• Must be an exceptional Specialist that has demonstrated ability to improve and follow process, troubleshoot issues, communicate effectively to management, and serve has a leader amongst their peers.
• Strong understanding of common digital platform capabilities including desktop, mobile, video required as well as web technologies and technical architectural needs including HTML5, CSS3, Responsive Design

Responsibilities

• Day to day team management including on-boarding, growth and development of direct reports made up of Campaign Managers
• Drive team efficiency to meet SLA’s and other key business metrics
• Proactively troubleshoot delivery and technical issues to ensure revenue recognition
• Communicate technical issues in a manner that is easy for a non-technical audience to understand
• Provide training to Sales and Sales Operations as needed
• Develop strategic relationships with our business partners and vendors
• Establish and improve workflow, processes, and establish goals for measuring and improving product output
• Contribute to Leadership meetings and strategic planning for Sales Operations organization

Skills

Ad Operations

Team Leadership

Communication

Project Management

Technical Troubleshooting

Data Analysis

Cross-functional Collaboration

Education

Bachelor's Degree or equivalent experience

Tools

Google Ad Manager

Operative

Freewheel

HTML5/CSS3

Job description

NBCUniversal is seeking a Manager of Digital Sales Operations to lead a team of Campaign Managers, handling setup, trafficking, and optimization of ad campaigns across NBCU Digital properties. You will collaborate with Sales Management, Ad Platforms, Planning, Product, and DBS teams to drive ad integration and ensure top-tier service.

The role emphasizes team leadership, delivery excellence, and proactive issue resolution across a hybrid work model.