Digital Ad Campaign Orchestrator

Insight Global; Charlotte (NC); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Insight Global is seeking an Advertising Operations Specialist to support planning, setup, and execution of digital advertising campaigns. You will collaborate with sales and technical teams to ensure accurate order entry, documentation, and campaign pacing.

The role emphasizes attention to detail, strong communication, and willingness to learn new systems such as CRM platforms and ad tech tools, with a focus on delivering precise campaigns and recovering revenue where needed.

Qualifications

• Experience with Salesforce or a comparable CRM, order-entry, or sales operations platform.
• Exceptional attention to detail and a demonstrated ability to maintain accuracy while managing multiple tasks and systems.
• Strong written and verbal communication skills with a polished, professional communication style.
• Demonstrated accountability, ownership, and follow-through.
• Ability to work effectively in situations where processes or solutions may not always be black and white.
• Comfortable asking questions, seeking clarification, and collaborating with others to solve problems.
• Strong organizational and time-management skills.
• Working knowledge of Microsoft Excel and comfort working with data.
• Interest in advertising, media, digital marketing, or social media.
• Eagerness to learn new systems, processes, and industry concepts.

Responsabilités

• Coordinate the accurate and timely entry of advertising orders and schedules across multiple platforms and systems.
• Set up advertising orders and carefully review campaign details to ensure accuracy and completeness.
• Serve as a point of contact for sales teams, ensuring all required documentation and information is collected and maintained.
• Partner closely with Account Executives, Sales Management, and technical teams throughout the advertising campaign lifecycle.
• Monitor advertising schedules and exception reports, identifying discrepancies and helping resolve campaign delivery issues.
• Track creative assets and maintain accurate records for both electronic orders and supporting documentation.
• Ensure advertising copy and creative are correctly applied to orders.
• Follow up on outstanding items and take ownership of tasks through completion.
• Assist with diagnosing schedule delivery issues and identifying opportunities to recover lost advertising revenue.
• Develop a working understanding of campaign pacing and optimization to effectively support advertising planning and strategy.
• Participate in and lead calls with internal stakeholders as needed.
• Use Excel, reporting, and data to review campaign information, investigate discrepancies, and support day-to-day decision-making.
• Communicate advertising operations processes and capabilities clearly and professionally to internal and external partners.

Connaissances

Salesforce or CRM experience

Attention to detail

Communication skills

Time-management

Excel/data handling

Description du poste

Insight Global is seeking an Advertising Operations Specialist to support planning, setup, and execution of digital advertising campaigns. You will collaborate with sales and technical teams to ensure accurate order entry, documentation, and campaign pacing.

The role emphasizes attention to detail, strong communication, and willingness to learn new systems such as CRM platforms and ad tech tools, with a focus on delivering precise campaigns and recovering revenue where needed.