Digital Account Manager

Planet Group; Mettawa (IL); Hybrid; USD 48,000 - 55,000; Full time

Job summary

The Planet Group seeks an Account Manager to join a global pharmaceutical client. The role is hybrid in Mettawa, IL, with a pay range of $35-40.44/hr depending on experience, and a 1-year duration.

You will manage day-to-day client relationships, coordinate cross-functional teams, and lead digital asset production and strategic planning to meet business objectives. Ideal candidates will have a Bachelor's degree and 3-6 years of ad agency account management experience, with pharma/digital

Qualifications

• Bachelor's degree required.
• 3–6 years of ad agency account management experience required.
• Pharmaceutical industry and/or digital experience a plus.
• Excellent communications skills: verbal, presentation, written.
• High energy, organized and comfortable in a high-visibility role.
• Ability to manage high-volume project scopes in a fast-paced creative environment.

Responsibilities

• Serve as liaison between the Ad Agency and assigned accounts.
• Manage day-to-day relationships across the Agency.
• Partner with cross-functional teams to meet business objectives.
• Lead production of digital assets and strategic planning for cross-functional teams.
• Provide guidance on how to implement digital projects (emails, banner ads, websites, mobile apps).
• Review creative development to ensure specs, budgets, timelines are met.
• Collaborate in a matrixed environment with BTS, MRL and external agencies.

Skills

Communication skills

High energy

Collaboration

Digital tactics

Project management

Written & verbal communication

Multi-tasking

Conflict resolution

Education

Bachelor's degree

Tools

Website experience

Digital marketing platforms

Job description

The Planet Group is seeking an Account Manager to join one of our well-known global pharmaceutical clients.

• Pay: $35-40.44/hr depending on experience
• Location: Hybrid in Mettawa, IL (T-TR onsite)
• Duration: 1 year

Account Manager Responsibilities:

• Serve as the liaison between the Ad Agency and their assigned accounts
• Managethe day-to-day relationships across the Agency
• Workin partnership with cross-functional teams, account leadership, creative staff and external resources/suppliers
• Lead the production of digital assets, as well as strategic planning for cross-functional teams to meet their business objectives
• Provide guidance to cross-functional teams for how best to implement digital projects including, but not limited to, interactive visual aids, emails, banner ads, websites, mobile applications, portals, etc
• Recommend digital tactics that align with the strategy and goals of the brand
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, content creation/development, necessary approvals, production and archiving
• Review creative development throughout the project lifecycle to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to
• Workcohesively with Agency team members to ensure best-in-class execution
• Collaborate effectively in a matrixed environment with assigned accounts, external agencies and consultants, Business Technology Solutions (BTS), Medical/Regulatory/Legal (MRL)
• Maintain knowledge of the client'sguidelines including, but not limited to, branding, promotional material development, material review process, and corporate compliance
• Lead, or assist in, the development of annual scope documents and annual forecasting
• Assist with "A" level projects and manage "B" and "C" level projects within assigned business group
• Attend client meetings, serving as a key point of contact to ensure key information is quickly communicated to all stakeholders involved
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget
• Act as the digital lead for assigned business group
• Manage or assist in the creation of project estimates and timelines
• Assist with billing and ensure billing is completed on schedule
• Track time daily
• Possess ability to work in a high-volume, rapidly paced environment
• Partnerwith creative team and project manager on project initiatives
• Adhereto all company-wide financial policies
  

Account Manager Qualifications:

• Bachelor's degree required
• 3-6 years of ad agency account management experience required
• Pharmaceutical industry and/or digital experience a plus
• Excellent communications skills: verbal, presentation, written
• High energy, positive, organized individual who is comfortable in a high-visibility role
• Ability to manage high volume project scope in a fast-paced creative environment
• Great collaborator with ability to focus on the small details
• In-depth understanding of digital tactical development
• Website experience is required
• Functional knowledge of Digital marketing platforms
• In-depth understanding of how to gather and document digital project requirements
• Demonstrate critical creative thinking and problem-solving skills
• Display clear and concise written and verbal communication skills
• Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload
• Demonstrate leadership in conflict resolution to facilitate effective outcomes