Digital Access Technology Librarian

Code4lib; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading library organization is seeking a Digital Access Technology Librarian to enhance community engagement with library resources through technology. This role entails overseeing interlibrary loan services, managing digital access tools, and ensuring user-centered design is applied in library services. The ideal candidate will possess a Master’s degree from an ALA-accredited institution and have 3+ years of library experience. A commitment to service excellence and collaboration across different departments is essential for this position.

Qualifications

• 3+ years experience in library services, especially with interlibrary loans.
• Proficiency in digital access and user-centered design practices.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee all aspects of Interlibrary Loan.
• Manage library’s integration with campus LMS.
• Coordinate user studies on library resource access.

Skills

Master’s degree from an ALA‑accredited institution

3+ years experience working in a library setting

Working experience with integrated library systems

Proficiency with MS Office and/or Google Suites

Strong user-centered service orientation

Knowledge of library resources

Ability to set priorities and organize information

Education

Master’s degree in Library Science

Tools

Springshare software

Blackboard

HTML/CSS

Job description

The Digital Access Technology Librarian plays a vital role in connecting our community to library resources through technology, interlibrary loan services, and user-centered design. This position combines technical expertise with service excellence to enhance how users discover, access and engage with library collections and services.

Required Qualifications

• Master’s degree from an ALA‑accredited institution
• 3+ years experience working in a library setting
• Working experience with integrated library systems and discovery interfaces
• Working experience with interlibrary loan/document delivery systems, workflows, and policies
• Strong user‑centered service orientation
• Proficiency with MS Office and/or Google Suites, and Adobe products
• Proficiency with HTML/CSS and related web concepts
• Knowledge of library resources, Springshare software, and online learning management systems
• Ability to set priorities and organize information effectively
• Ability to learn new skills and adapt to a rapidly changing environment
• Excellent communication, situational awareness, interpersonal skills, and the ability to work respectfully with others

Desired Qualifications

• Knowledge of user‑centered design and/or user experience (UX) evaluation
• Knowledge of accessibility practices such as universal design and Web Content Accessibility Guidelines (WCAG)

Responsibilities and Duties

1. Management of Interlibrary Loan (ILL)

• Oversee all aspects of Interlibrary Loan
• Process all digital lending and borrowing requests, and fill physical requests on the Philadelphia campus
• Complete any document delivery requests
• Work with Public Services team across all campuses to ensure physical loans are completed
• Ensure all ILL software is updated and working as needed
• Work with campus mail room to ensure ILL items are sent and received efficiently and billing is correct
• Keep all ILL data accurate in library ILS (FOLIO)
• Report all ILL statistics to Associate Director for annual report and other accreditation requirements

2. Digital Access

• Collaborate with systems librarian and resource management team to ensure the quality of digital access
• Oversee the library’s use of Springshare products, including LibGuides, LibCal and LibInsight
• Manage the library’s integration with the campus’ LMS, Blackboard
• Organize and implement training for library employees on new library technologies

3. User Experience

• Develop, plan and coordinate regular user studies regarding access to library resources
• Monitor ongoing access and usage patterns for potential enhancement
• Coordinate data gathering on the use of library resources, spaces and web presence
• Assist data analysis and development of reports

4. Public Services

• Staff circulation desk as needed
• Engage in library outreach events regarding resource sharing and access
• Assist in the troubleshooting of digital access issues
• Provide input into library strategic planning
• Own professional development
• Serve on college‑wide committees as needed
• Participate in other duties as assigned by library leadership team

5. Miscellaneous

• Participate in collection development
• Provide input into library strategic planning
• Own professional development
• Serve on college‑wide committees as needed
• Participate in other duties as assigned by library leadership team

The referenced salary range is based on PCOM good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. PCOM offers a total rewards package that supports our employees' health, life, career and retirement.

PCOM prohibits discrimination on the basis of age, race, sex, color, gender, gender identity and expression, national origin, ethnicity, ancestry, sexual orientation, religion, creed, disability, genetic information, marital status, pregnancy, military and military veteran status or any other legally protected class status in all its programs, activities, and employment practices.

How to apply

https://pcom.wd108.myworkdayjobs.com/en-US/External/details/Digital-Access-Technology-Librarian_JR64

Metadata

Published: Wednesday, February 25, 2026 23:13 UTC

Last updated: Wednesday, February 25, 2026 23:13 UTC