Dietetic Technician - Patient-Centered Nutrition Support

Yale New Haven Health; New Haven (CT); On-site; USD 25,000 - 39,000; Full time

Job summary

Yale New Haven Health Services Corp. is seeking a Dietetic Technician I to support dietitians in nutritional management across patient lifecycles. The role involves on-site work at patient bedsides and in call centers, with possible remote call center nutrition support.

You will assist with meal selections, ensure therapeutic accuracy, and participate in ongoing education to maintain clinical competencies. Experience in hospital or healthcare settings is preferred but not required.

Qualifications

• Excellent interpersonal and written communication skills required.
• Excellent customer service skills and telephone manner required.
• Ability to learn and apply basic medical nutrition therapy.
• Must be able to use computers for computerized diet order entry and menu systems.

Responsibilities

• Demonstrates effective organizational skills in taking meal selections per script and menu items.
• Obtains meal selections quickly and accurately while meeting standard call length and patient flow.
• Adheres to task summaries and timetables to ensure readiness for patient meal calls.
• Accurately corrects patient menu selections, considering therapeutic restrictions and patient preferences.
• Participates in all inservice training programs and completes scheduled trainings with >90% evaluations.

Skills

Interpersonal communication

Customer service

Telephone manner

Basic computer skills

Medical nutrition therapy basics

Education

High School diploma or equivalent

Some college coursework in healthcare/nutrition

Tools

Computerized diet order entry

Menu systems

Job description

Yale New Haven Health Services Corp. is seeking a Dietetic Technician I to support dietitians in nutritional management across patient lifecycles. The role involves on-site work at patient bedsides and in call centers, with possible remote call center nutrition support.

You will assist with meal selections, ensure therapeutic accuracy, and participate in ongoing education to maintain clinical competencies. Experience in hospital or healthcare settings is preferred but not required.