Bedside Nutrition Concierge — Patient Meal Ordering

Yale New Haven Health; New Haven (CT); Hybride; USD 38 000 - 60 000; Plein temps

Résumé du poste

Yale New Haven Health Services Corp. in Connecticut seeks a Dietetic Technician 1 to assist dietitians in nutritional care and meal planning for patients across the life cycle.

On-site and remote call center options may apply, with emphasis on accurate meal selections and therapeutic restrictions. The role emphasizes patient-centered service, adherence to dietary guidelines, and ongoing education to maintain clinical knowledge and client satisfaction; hospital experience preferred but not

Qualifications

• High School diploma or equivalent; some college coursework in healthcare, science, food service, nutrition, dietetics, or culinary arts preferred.
• Experience in hospital or healthcare setting preferred but not required.
• Nutrition and Dietetics Technician, Registered (NDTR/DTR) preferred.
• Excellent interpersonal and customer service skills; strong telephone manner.
• Ability to use computers for computerized diet order entry and menu systems.

Responsabilités

• Take meal selections accurately by following script and menu items.
• Process meal selections efficiently and accurately to meet standard for average call length or patients visited per meal period.
• Adhere to task summary guidelines on timeframes and readiness to take patient meal calls.
• Correct patient menu selections via computerized diet system, considering therapeutic restrictions and personal preferences.
• Participate in inservice training programs to stay current in professional knowledge and clinical skills.

Connaissances

Interpersonal skills

Customer service

Telephone manner

Computer literacy

Diet system

Formation

High School diploma

Some college coursework

Outils

Diet system

Description du poste

Yale New Haven Health Services Corp. in Connecticut seeks a Dietetic Technician 1 to assist dietitians in nutritional care and meal planning for patients across the life cycle.

On-site and remote call center options may apply, with emphasis on accurate meal selections and therapeutic restrictions. The role emphasizes patient-centered service, adherence to dietary guidelines, and ongoing education to maintain clinical knowledge and client satisfaction; hospital experience preferred but not