Dietary Manager

New Hanover House in; Wilmington (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading assisted living community is seeking a Dietary Manager to oversee dining services. This key leadership role involves managing meal preparation, staffing, and ensuring compliance with health regulations while maintaining high standards of customer service. The ideal candidate will have experience in food service management and a commitment to resident satisfaction.

Benefits

Competitive wages based on experience

Flexible schedules with part-time and full-time options

Paid orientation and training

Medical, dental, vision, and life insurance

Referral bonus program

Paid time off

Qualifications

• Experience in food service management.
• Strong knowledge of food safety regulations.
• Ability to manage staff and maintain budgets.

Responsibilities

• Oversee dining services operations and staff management.
• Ensure compliance with health regulations and safety procedures.
• Plan and coordinate menus with medical staff.

Skills

Leadership

Customer Service

Food Safety

Inventory Management

Education

Certification in Dietary Management

Job description

Dietary Manager (Healthcare)

About our community
We are an exceptional assisted living community, personalizing in the approach of ensuring every resident has their specific needs met at every stage. We strive daily to create the best life for all we serve.

Position summary
The Dietary Manager is a key leadership position responsible for the successful operation of Dining Services. The Dietary Manager manages meal preparation and oversees the operations of the Dining Services Department, including staffing, food ordering and inventory, menu planning, food delivery, and sanitation, in accordance with health department regulations. The Director ensures client and customer satisfaction through efficient, cost-effective management that exceeds expectations. Assists in maintaining a positive physical and social environment for residents.
Essential Duties and Responsibilities:

Responsible for supervising, assigning duties, and directing all food service department employees with full accountability for dining services.
Ensure equipment maintenance and that work areas are clean, safe, and organized. Adhere to infection control, food safety, chemical handling, fire safety, and sanitation procedures, addressing noncompliance promptly.
Maintain food costs within budgetary constraints and ensure strict inventory control.
Exercise independent judgment and discretion.
Conduct interviews, make hiring recommendations, and orient new staff.
Create and adjust staff schedules using independent judgment, considering employee requests for time off or schedule modifications.
Track attendance and implement disciplinary actions when necessary.
Communicate and enforce policies on employee conduct, safety, sanitation, and other HR policies, and recommend corrective actions.
Evaluate employee performance and recommend employment adjustments as needed.
Complete quarterly dietary QA audits.
Plan community and individual resident menus in coordination with primary care providers, medical staff, and Affinity staff. Organize special events as needed.
Ensure meals are prepared according to menu and recipes, presented attractively, nutritious, and appetizing. Provide snacks for residents with dietary restrictions. Maintain proper storage, defrosting, and preparation of food following safety procedures.
Ensure excellent customer service from all employees to residents and visitors.
Perform duties courteously and professionally, prioritizing resident safety and satisfaction.
Greet visitors warmly, including residents' families, prospective residents, referral sources, vendors, and regulators.
Answer phones professionally, adhering to community standards.
Ensure compliance with residents' rights regulations.
Ensure all staff attend required training and provide in-service training as needed.
Attend training sessions as directed.

Benefits

Competitive wages based on experience
Flexible schedules with part-time and full-time options, day and night shifts
Paid orientation and training
Benefits including medical, dental, vision, disability, accident, critical illness, and life insurance
Referral bonus program
Paid time off