Dietary Assistant

WVU Medicine Berkeley and Jefferson Medical Centers; Martinsburg (WV); On-site; USD 27,000 - 45,000; Full time

Job summary

BMC Berkeley Medical Center in Martinsburg, WV is seeking a Dietetic Assistant to support patient meal preparation and food service operations. The role involves tray assembly, dish room tasks, and overall clean, safe food handling throughout the shift.

Responsibilities include following menu cycles, portion controls, FIFO usage, and maintaining high quality food and service for patients and customers. Teamwork is essential to ensure patient satisfaction.

Qualifications

• Current Food Handlers card OR obtained within 30 days of hire through county requirements.
• PIC training provided through County Health Department as required by department.
• High school diploma or equivalent.

Responsibilities

• Prepares all work areas for operation per task assignment including sanitizing setup.
• Set-up area including utensils, restock, clean and organize assigned area.
• Produces attractive, appetizing and quality food and beverages.
• Follows menu cycle, proper portions and standardized recipes; uses leftovers with FIFO.
• Greets customers, takes orders and serves with focus on service quality.
• Addresses customer complaints politely and seeks management assistance when needed.
• Cleans spills promptly and removes trash from service areas.
• Merchandises area in a clean, attractive and orderly manner.
• Ensures sanitation, safety and quality control per policy.

Skills

Food service knowledge

Customer service

Communication skills

Computer skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Job description

Welcome! We’re excited you’re considering an opportunity with us! Below, you’ll find other important information about this position.

This position may be assigned a variety of fundamental food service duties. Typical assignments include patient tray line (meal assembly), dish room, utilities (floors and trash), cafeteria server, and cold food production. In addition, the Dietetic Assistant will work as a team to deliver high quality food and service to patients and customers.

Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE

• Current Food Handlers card OR obtained within 30 days of hire through ONE of the following, as required by County DHHR:
• StateFoodSafety.com
• Servsafe National Restaurant Association
• Local County Health Department

To be completed as established by department: (Administered at Department level)

• Person in Charge (PIC) training provided through the County Health Department.

Preferred Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE

• High school diploma or equivalent.

CORE DUTIES AND RESPONSIBILITIES

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Prepares all work areas for operation, per task assignment including filling bucket with sanitizing solution, and a clean wiping cloth. Maintain sanitizer strength throughout shift. Change as needed.
• Set-up area including utensils, restock, clean and organize assigned area maintaining cleanliness throughout the shift.
• Produces and maintains attractive, appetizing and quality food and beverage products.
• Follows menu cycle, proper portions and standardized recipes preparing food items in batch production. Utilizes leftovers, using the first in, first out method.
• Greets customers, politely asks for order and efficiently serves customer. Remains focused on the customer and service throughout the encounter.
• Addresses customer complaints in a polite professional manner. Seeks management assistance when needed.
• Cleans spills promptly and post appropriate caution signage. Removes trash from service areas promptly.
• Merchandises area through: Clean, uncluttered, attractive and orderly arrangement of work area.
• Ensures that all activities meet sanitation, safety and quality control guidelines set forth by departmental policies.
• Documents refrigerator, dish machine or other equipment temperatures as assigned. Alerts facilities and management of malfunctioning equipment.
• Properly operates, cleans and stores equipment in assigned area.
• Properly stores and labels food items and chemicals.

PHYSICAL REQUIREMENTS

• Ability to push fully loaded tray cart (approx. 250 lbs.).
• Ability to stand for extended periods of time.

WORKING ENVIRONMENT

• Requires patient interaction with some conditions/appearance that may be distressing.
• Enter isolation precaution patient rooms with proper protective equipment.
• Kitchen environment that is often noisy.

Skills And Abilities

• Ability to understand written and oral communication.
• Computer skills - know how to use basic computer components (keyboard, mouse, tablet) and basic computer applications such as Microsoft word.
• Telephone skills - know how to use speaker phones, headsets, and telephone etiquette.

Additional Job Description

Scheduled Weekly Hours: 40

Shift: Varied (United States of America)

Exempt/Non-Exempt: United States of America (Non-Exempt)

Company: BMC Berkeley Medical Center

Cost Center: 600 BMC Dietary

Address
2500 Hospital Drive
Martinsburg
West Virginia

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.