Dietary Assistant

Reynolds Memorial Hospital; Glen Dale (WV); On-site; USD 24,000 - 32,000; Full time

Job summary

Reynolds Memorial Hospital in Glen Dale, WV, is seeking a Dietetic Assistant to support patient meal service and food production. You will work in the RMH Dietary cost center, handling tray assembly, dishroom, utilities, and customer service.

This role requires teamwork to deliver high quality food and service to patients and customers. Qualified candidates will have a current Food Handlers card or obtain one within 30 days, and a high school diploma is preferred; additional certification may be

Qualifications

• Current Food Handlers card or obtained within 30 days of hire via approved programs.
• State FoodSafety, ServSafe or Local County Health Department certifications may be required.
• High school diploma or equivalent preferred.

Responsibilities

• Prepares work areas for operation, maintains sanitation and sanitizer levels.
• Sets up areas, restocks, cleans and organizes assigned work spaces.
• Produces attractive, quality food and beverages for patients and customers.
• Follows menu cycles and standardized recipes; utilizes leftovers with FIFO.
• Greets and serves customers politely and efficiently; addresses complaints professionally.
• Cleans spills promptly; manages trash and maintains clean service areas.
• Merchandises area with clean, orderly presentation; ensures safety and quality guidelines.
• Documents temperatures of refrigerators and dish machines; reports issues.
• Operates, cleans and stores kitchen equipment; stores items and chemicals properly.

Skills

Written and oral communication

Computer skills

Telephone etiquette

Education

High school diploma or equivalent

Food Handlers card

State FoodSafety Certification

Servsafe Certification

Local County Health Department certification/recertification

Job description

Cost Center 600 RMH Dietary

This position may be assigned a variety of fundamental food service duties. Typical assignments include patient tray line (meal assembly), dish room, utilities (floors and trash), cafeteria server, and cold food production. In addition, the Dietetic Assistant will work as a team to deliver high quality food and service to patients and customers.

Minimum Qualifications

Education, certification, and/or licensure

• Current Food Handlers card OR obtained within 30 days of hire through ONE of the following, as required by County DHHR:
• StateFoodSafety.com
• Servsafe National Restaurant Association
• Local County Health Department

To be completed as established by department: (Administered at Department level)

• Person in Charge (PIC) training provided through the County Health Department.

Preferred Qualifications

Education, certification, and/or licensure

• High school diploma or equivalent.

Core duties and responsibilities

• Prepares all work areas for operation, per task assignment including filling bucket with sanitizing solution, and a clean wiping cloth. Maintain sanitizer strength throughout shift. Change as needed.
• Set-up area including utensils, restock, clean and organize assigned area maintaining cleanliness throughout the shift.
• Produces and maintains attractive, appetizing and quality food and beverage products.
• Follows menu cycle, proper portions and standardized recipes preparing food items in batch production. Utilizes leftovers, using the first in, first out method.
• Greets customers, politely asks for order and efficiently serves customer. Remains focused on the customer and service throughout the encounter.
• Addresses customer complaints in a polite professional manner. Seeks management assistance when needed.
• Cleans spills promptly and post appropriate caution signage. Removes trash from service areas promptly.
• Merchandises area through: Clean, uncluttered, attractive and orderly arrangement of work area.
• Ensures that all activities meet sanitation, safety and quality control guidelines set forth by departmental policies.
• Documents refrigerator, dish machine or other equipment temperatures as assigned. Alerts facilities and management of malfunctioning equipment.
• Properly operates, cleans and stores equipment in assigned area.
• Properly stores and labels food items and chemicals.

Physical requirements

• Ability to push fully loaded tray cart (approx. 250 lbs.).
• Ability to stand for extended periods of time.

Working environment

• Requires patient interaction with some conditions/appearance that may be distressing.
• Enter isolation precaution patient rooms with proper protective equipment.
• Kitchen environment that is often noisy.

Skills and abilities

• Ability to understand written and oral communication.
• Computer skills - know how to use basic computer components (keyboard, mouse, tablet) and basic computer applications such as Microsoft word.
• Telephone skills - know how to use speaker phones, headsets, and telephone etiquette.

Additional job description

Scheduled weekly hours

40

Shift

United States of America (Non-Exempt)

Company

RMH Reynolds Memorial Hospital

Cost Center

600 RMH Dietary

Address

800 Wheeling Avenue

Glen Dale

West Virginia

Equal opportunity employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.