Diet Clerk

UPMC; Cumberland (MD); On-site; USD 30,000 - 45,000; Full time

Job summary

UPMC Western Maryland is seeking a Diet Clerk to join their team. This role involves delivering meals, ensuring patient satisfaction, and managing diet supplies in a healthcare setting. Ideal candidates should have a high school education, experience in food service, and excellent customer service skills.

Qualifications

• Minimum 6 months of experience in healthcare food service preferred.
• Understanding of diet orders and restrictions is required.
• Outgoing personality with ability to engage positively with patients and staff.

Responsibilities

• Deliver and pick up meals, fulfilling special requests.
• Ensure patient satisfaction by visiting after meal delivery.
• Maintain diet office supplies and accurately inspect patient trays.

Skills

Customer Service

Communication

Interpersonal Skills

Education

High School Education

Tools

Computer Skills

Job description

UPMC Western Maryland is looking for a Diet Clerk to work 3 out of 4 weekend shifts per month. If you're an experienced food service professional with great customer service skills, please apply today!

The Diet Clerk role involves delivering and picking up meals, handling special requests, and providing in-between meal food delivery. Responsibilities include assisting with meal setup, ensuring patient satisfaction with meal services, and replenishing kitchen supplies daily. Additionally, the role requires recording intake and output (I&O) and calorie count information.

Sure, here's a bulleted list of responsibilities for the job posting:

Responsibilities:

• Carry out other related activities as requested by supervisor or Clinical Dietitians to ensure quality patient care.
• Visit patients after tray delivery to ensure satisfaction with meals. Obtain any missing items and make item substitutes as needed following diet restrictions.
• Deliver trays at meal times on assigned areas. Verify two patient identifiers prior to delivery. Hand isolation trays to nursing for delivery. Use correct hand sanitizing before and after tray delivery.
• Maintain an adequate inventory of diet office supplies.
• Greet patients with a smile. Address patients professionally (by name) and respect privacy.
• Answer telephone promptly and courteously, maintaining free-flowing accurate communication.
• Print new ADT listing for their area of responsibility prior to meal delivery.
• Receive and record on the attendance form information from Nutrition Services' personnel regarding sickness or lateness. Report information to employee's supervisor on duty.
• Deliver patient supplies to floor kitchens and get form signed. Complete Patient Floor Stock Check Sheet and report any discrepancies to supervisor.
• Inspect patient trays for accuracy and completeness.
• Page supervisors and clinical dietitians when necessary to ensure timely relay of messages.
• Pick up trays after patient completes meal. Empty all fluid containers before placing tray in cart for return. Ensure cart is empty of clean trays prior to placing any dirty trays.
  
  

Qualifications:

• Must have a high school education.
• Position requires a minimum of 6 months. If no candidates have the aforementioned job qualifications, then consideration will be given to a candidate who has one-year of acceptable healthcare food service experience.
• Understanding of diet order/restrictions related to specific diets required.
• Previous customer service required.
• Must have an outgoing personality and able to deal with patients, visitors and staff in a positive, courteous, tactful and cooperative manner.
• Computer skills required.
  
  

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran