Diesel Technician

Richmond Ford; Richmond (VA); On-site; USD 50,000 - 75,000; Full time

Job summary

Richmond Ford is seeking a motivated Diesel Service Technician to join their team, performing repairs on diesel vehicles in a fast-paced environment. The ideal candidate will have a strong dedication to customer service and technical skills, with opportunities for growth and advancement in a family-oriented dealership.

Benefits

4 Day Work Week

401K Retirement Plan, with company match

Up to 19 Days Paid Time Off

Tuition Reimbursement

Electronic Parts Request and Delivery

Qualifications

• At least 1 year of Fleet or Dealership experience
• Ford Certification is a plus
• Possess own tools

Responsibilities

• Perform repairs and maintenance on diesel vehicles
• Complete all work according to safety requirements
• Develop positive relationships with customers

Skills

Technical Service

Customer Service

Problem Solving

Education

High school diploma or equivalent

ASE certification

CDL certification

Job description

We are seeking a Diesel Service Technician to join our team. The role of the Diesel Mechanic is to perform repairs and maintenance on heavy-duty and medium-duty diesel vehicles in a fast-paced environment. Successful candidates should be motivated and enthusiastic about learning.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Why Us?

• 4 Day Work Week
• One 3 Day Weekend a Month
• Average 130% Productivity
• 401K Retirement Plan, with company match
• Pay Ranges:
• Technician $50,000 - $75,000,
• Master Technician $70,000 - $95,000
• Senior Master Technician $90,000 - $125,000
• Up to 19 Days Paid Time Off
• Relocation Assistance Plan
• Medical Reimbursement During Transition (Cobra)
• Individual Health Care – No Charge
• Recently Renovated Shop/State of the Art Equipment
• Electronic Parts Request and Delivery
• Largest Parts Department in Virginia
• Longevity and Performance Bonuses, and Ford's top tech reward program
• Growth/advancement opportunities
• Ability To Mentor and Work with Other Techs/Schools
• Training and Tuition Reimbursement
• Air-Conditioned Shop
• Family-owned Business/Family and Career Oriented

Responsibilities

• Provide technical service to vehicles and equipment

• Read job order, observe and listen to vehicle in operation to resolve malfunction, and plan work procedures

• Follow checklists ensuring all critical parts are examined

• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed

• Test-drive vehicles to ensure that they run smoothly

• Tag all warranty parts and returns to warranty clerk

• Attend training classes and keep tabs on factory technical bulletins

• Develop and maintain positive relationships with customers to increase overall customer happiness

• Properly complete the service and/or repairs assigned by supervisor

• Complete all work according to the applicable safety requirements and published procedures

• Participate in, and utilize to the best of one’s abilities, technical training as assigned by management

• Maintain your designated workspace in an organized and clean manner

• Ensure guest vehicles are returned as clean as they were prior to being serviced

• Show the utmost courtesy to all guests, visitors, and dealership personnel

• Make every effort to achieve the production objectives set by management

• Adhere to manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications

• Any other duties as outlined by the Service Supervisor and or management

Qualifications

• Ford Certification are a plus but not required

• Previous experience in a Ford dealership is a plus but not required

• At least 1 year of Fleet or Dealership experience

• High school diploma or equivalent required

• ASE certification preferred

• CDL certification preferred

• Teammate with a strong sense of dedication to the customer and service team

• Self-motivated and professional

• Possess own tools

• Valid Virginia driver's license
• Ability to pass a background check
• Must take a drug test

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.