Diesel Technician

McGovern Ford at Drum Hill; Lowell (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading Ford dealership is seeking a Ford Certified Diesel Service Technician to perform maintenance and repairs on diesel vehicles. The ideal candidate will have solid technical skills, industry certifications, and a dedication to delivering exceptional customer service. Join our family-oriented team and enjoy benefits including flexible schedules and growth opportunities.

Benefits

Health, Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Employee vehicle purchase plans

Long term job security

Flexible Work Schedule

Qualifications

• Ford Certification is essential.
• Previous experience in a Ford dealership is a plus.
• At least 1 year of Fleet or Dealership experience required.

Responsibilities

• Perform repairs and maintenance on heavy-duty and medium-duty diesel vehicles.
• Utilize technical training for service tasks.
• Provide customer service and ensure satisfaction.

Skills

Technical service

Customer service

Problem solving

Attention to detail

Education

High school diploma or equivalent

Ford Certification

ASE certification

CDL certification

Tools

Own tools

Job description

We are seeking a Ford Certified Diesel Service Technician to join our team. The role of the Diesel Mechanic is to perform repairs and maintenance on heavy-duty and medium-duty diesel vehicles in a fast-paced environment. Successful candidates should be motivated and enthusiastic about learning.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits:

• Health, Medical and Dental

• 401K Plan

• Paid time off and vacation

• Growth opportunities

• Employee vehicle purchase plans

• Family owned and operated

• Long term job security

• Flexible Work Schedule

Responsibilities

• Provide technical service to vehicles and equipment

• Read job order, observe and listen to vehicle in operation to resolve malfunction, and plan work procedures

• Follow checklists ensuring all critical parts are examined

• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed

• Test-drive vehicles to ensure that they run smoothly

• Tag all warranty parts and returns to warranty clerk

• Attend training classes and keep tabs on factory technical bulletins

• Develop and maintain positive relationships with customers to increase overall customer happiness

• Properly complete the service and/or repairs assigned by supervisor

• Complete all work according to the applicable safety requirements and published procedures

• Participate in, and utilize to the best of one’s abilities, technical training as assigned by management

• Maintain your designated workspace in an organized and clean manner

• Ensure guest vehicles are returned as clean as they were prior to being serviced

• Show the utmost courtesy to all guests, visitors, and dealership personnel

• Make every effort to achieve the production objectives set by management

• Adhere to manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications

• Any other duties as outlined by the Service Supervisor and or management

Qualifications

• Ford Certification

• Previous experience in a Ford dealership is a plus

• At least 1 year of Fleet or Dealership experience

• High school diploma or equivalent required

• ASE certification preferred

• CDL certification preferred

• Teammate with a strong sense of dedication to the customer and service team

• Self-motivated and professional

• Possess own tools

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.