Diesel Shop Lead Supervisor

Paccar Inc.; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401k with up to 5% company match

Fully funded pension plan

Paid time off (vacation, holidays, etc

Tuition reimbursement

Medical, dental, and vision plans

Flexible spending accounts (FSA) / HSA

Disability insurance

Life insurance

EAP services

Job summary

PACCAR in Dallas is seeking a Service Supervisor who will oversee the shop service team, drive quality, safety, and efficiency, and fulfill Service Manager duties in their absence.

You will manage repair orders, invoicing, and vehicle readiness, while coaching technicians and ensuring warranty recovery and customer satisfaction. Candidates should have diesel shop experience and proven leadership, with flexibility across shifts.

Qualifications

• Minimum 3 years of supervisory experience.
• 5+ years of diesel mechanic shop experience.
• Valid CDL with good driving record preferred.
• Able and willing to work varying shifts and locations.
• Strong leadership, organizational and planning abilities; problem solving skills essential.

Responsibilities

• Manage and train direct reports to meet shop objectives and business goals.
• Assign work, approve shifts, and track goals with direct reports.
• Oversee staffing utilization within the department.
• Review quality of work and PM records to ensure PLC policy compliance.
• Environmental guidelines and safety standards must be followed.
• Handle customer communication during shifts and assist as needed.

Skills

Supervisory experience

Leadership

Organizational skills

Analytical skills

Education

High school diploma

Job description

PACCAR in Dallas is seeking a Service Supervisor who will oversee the shop service team, drive quality, safety, and efficiency, and fulfill Service Manager duties in their absence.

You will manage repair orders, invoicing, and vehicle readiness, while coaching technicians and ensuring warranty recovery and customer satisfaction. Candidates should have diesel shop experience and proven leadership, with flexibility across shifts.