Diesel Mechanic - Field Service Technician

United Construction & Forestry; Fort Wayne (IN); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their dynamic team. This role involves repairing and maintaining a variety of industrial, construction, and forestry equipment, ensuring they operate safely and efficiently. The ideal candidate will possess strong customer service skills and a solid understanding of mechanical systems. With a commitment to exceptional service, this opportunity not only offers a chance to work with cutting-edge equipment but also provides ample room for professional growth and development. Join a company that values its employees and fosters a positive work environment, where your contributions truly matter.

Benefits

Bonus Program

Training through John Deere University

Tool Reimbursement

Comprehensive Employee Benefits Plan

Referral Bonus

Earned PTO

Employee Assistance Program

Paid Company Holidays

Company Paid Life Insurance

Great Work/Life Balance

Qualifications

• Must own and maintain tools; 5 years of related experience preferred.
• Strong customer service and communication skills are essential.

Responsibilities

• Repair and maintain industrial, construction, and forestry equipment.
• Read schematics and perform safety checks on equipment.
• Maintain cleanliness and care for shop tools and equipment.

Skills

Customer Service Skills

Basic Computer Skills

Organizational Skills

Oral Communication Skills

Written Communication Skills

Ability to Assemble and Perform Maintenance Functions

Education

High School Diploma or GED

Associates Degree or Equivalent

Tools

Repair Tools

Diagnostic Equipment

Job description

Description

Who We Are

United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service.

United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Ag & Turf is a sister company to United Construction & Forestry, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning.

What You’ll Get

• Bonus Program
• Training through John Deere University
• Tool Reimbursement
• A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match
• Referral Bonus
• Earned PTO
• Employee Assistance Program
• Paid Company holidays
• Company Paid Life Insurance
• Great Work/Life Balance
• Opportunities for advancement

Job Type: Full Time

Schedule: Monday – Friday 1st shift – Saturdays as needed

United Ag & Turf NE is looking for a Field Service Technician that is responsible for repairing and maintaining electric, diesel and gasoline industrial, construction and forestry equipment generally independently and outside the actual conformities of the shop. Supports the Service department in a professional, safe & timely manner.

What You’ll Do

• Reads job order and observes and listens to equipment in operation to determine malfunction and plans work procedures.
• Installs fuel injection nozzles and pumps, changes or recharges batteries, and replaces transmissions, hydraulic systems and component parts.
• Examines protective guards, loose bolts, and specified safety devices on equipment.
• Fabricate special lifting or towing attachments, hydraulic systems, shields, or other devices according to blueprints or schematic drawings.
• Remove, replace, and repair tires, undercarriages, and Agricultural equipment attachments.
• Provide a detailed and legible description of work performed onto work orders.
• Maintain and care for the shop tools and equipment.
• Maintain a clean work area and perform miscellaneous housekeeping duties associated with the job.
• Ensure work is performed safely and safe work procedures are followed throughout the department.
• Read schematics denoting operating specifications for unit or component and type of evaluation required.
• Tests unit for conformance with operating requirements such as specified horsepower and lifting performance.
• Help ensure that our new and used whole goods are in good working conditions.
• Maintain assigned service vehicle in areas of cleanliness, daily maintenance and inspections.
• Comply with all state laws while operating a company vehicle.

What It Takes

• Must own and maintain their own tools (specialty tools provided by dealership).
• Basic computer skills.
• Ability to assemble and perform maintenance functions.
• Able to work a varying work schedule/shift and be flexible to respond to after-hour calls.
• Strong customer service skills.
• Excellent oral communication and written skills.
• Strong organizational skills.

Preferred

• Associates degree (A. A.) or equivalent from two-year college or technical school.
• A minimum of 5 years of related experience and/or training; or equivalent combination of education and experience.

Education

• High school diploma or GED.

Physical Requirements

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Stand for long periods of time, bend, lay, and crawl under to repair and service machines.
• Lift parts and equipment weighing up to 50 pounds unassisted.
• Maneuver on/under heavy equipment and on agricultural/construction sites with irregular terrain.
• Operate a motor vehicle during both day and night.
• Regularly required to use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear, sit, stand, and walk.