Diesel Engine Field Service Technician I

PowerToFly; El Paso (TX); On-site; USD 48,800 - 73,200; Full time

Job summary

Cummins Inc. is seeking a Field Service Diesel Engine Technician to join our team in El Paso, TX. The role focuses on field repairs, customer relations, and adherence to health, safety, and environmental policies.

A sign-on bonus for external hires is available, and the position emphasizes hands-on engine work and documentation. Responsibilities include diagnosing and repairing engine systems, performing preventative maintenance, and maintaining a professional customer interface.

Qualifications

• Basic level field service experience.
• Intermediate knowledge of engine products.
• Customer service experience.
• Apprentice Trained Engine Technician preferred.
• Valid driving license required.

Responsibilities

• Complete repairs and rebuilds on engine products in the field.
• Develop productive customer relations and ensures prompt and efficient attention to customer needs.
• Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools.
• Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms.
• Complete training in line with skill and business requirements.

Skills

Customer focus

Develops talent

Manages complexity

Self-development

Health and Safety Fundamentals

Diagnostics Application

Electronic Service Tool

Engine Systems Interactions

Product Repair and Maintenance

Service Documentation

Technical Escalation

Values differences

Education

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Locally valid driving permit

Job description

Cummins Inc. is seeking a Field Service Diesel Engine Technician to join our team in El Paso, TX. The role focuses on field repairs, customer relations, and adherence to health, safety, and environmental policies.

A sign-on bonus for external hires is available, and the position emphasizes hands-on engine work and documentation. Responsibilities include diagnosing and repairing engine systems, performing preventative maintenance, and maintaining a professional customer interface.