Die-Sinking EDM Process and Training Engineer

MC Machinery Systems Inc.; Elk Grove Village (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

MC Machinery Systems Inc. in Elk Grove Village, IL, seeks a Die-Sinking EDM Process and Training Engineer to troubleshoot complex EDM applications on-site and by phone, deliver high-power processing training, and support pre-sales demonstrations to accelerate customer outcomes.

You will review EDM issues at customer facilities, create application solutions, diagnose remotely, and contribute to marketing initiatives while traveling regionally as needed.

Qualifications

• Strong EDM application engineering background
• CAD/CAM fluency and CNC programming
• Willingness to travel; valid driver’s license
• Excellent communication and thorough documentation habits

Responsibilities

• Review EDM application issues at customer facilities and provide solutions
• Provide fast, professional responses to customer reports and involve peers as needed
• Create and implement application solutions with hands-on testing
• Diagnose issues via telephone when remote support suffices
• Drive revenue by identifying sales opportunities and delivering demonstrations
• Design and deliver customer-specific training, including high power processing
• Document work clearly for customers and colleagues
• Contribute to applications-driven marketing initiatives to win new business
• Perform other duties as assigned

Skills

CAD/CAM fluency

CNC programming ability

Windows operating systems

Excellent written and oral коммуника?

Documentation habits

Team-first approach

Travel readiness

Relationship-building

EDM application engineering

Industry standards knowledge

Tools

CAD/CAM software

CNC programming tools

Windows OS tooling

Job description

Die-Sinking EDM Process and Training Engineer Is this you?

• Do you enjoy unraveling complex EDM application problems - both on-site and over the phone?
• Are you energized by teaching operators high power processing methods that boost throughput and accuracy?
• Can you spot opportunities to help customers and support sales with proof-of-concept test cuts and demos?

Role snapshot

• Department: Sales Engineering
• Primary focus: Improve customer outcomes on Sinker EDM machinery through applications expertise, training, and pre-sales demonstrations.
• Scope: Work mainly in your assigned region with the ability to support North American customers when needed.

What you’ll tackle

• Review, evaluate, and solve EDM application issues independently at customer facilities.
• Provide fast, professional responses to customer reports; loop in other MC Machinery experts when collaboration is beneficial.
• Create and implement application solutions using sound judgment and hands-on testing.
• Diagnose application-related issues via telephone when remote support is sufficient.
• Drive revenue by identifying sales opportunities and delivering compelling demonstrations and test cuts.
• Design and deliver customer-specific training, including high power processing instruction; occasionally train MC Machinery team members.
• Document work comprehensively and communicate clearly with customers and colleagues.
• Contribute to applications-driven marketing initiatives that help secure new business.
• Perform other duties as assigned.

What you’ll bring

• Self-directed problem solver able to work without close supervision.
• Relationship-builder who inspires customer confidence in MC Machinery products and services.
• Strong grounding in EDM application engineering and industry standards, including when and how to adapt them.
• CAD/CAM fluency and CNC programming ability.
• Comfort with Windows operating systems.
• Excellent written and oral communication skills; strong documentation habits.
• Team-first approach in a fast-paced environment.
• Willingness to travel as needed; current valid driver’s license required.

Background we value

• Preferred: 2+ years operating, programming, setting up, and developing processes for EDM machinery.
• Considered: 2+ years of machine shop experience with willingness to train into the role.

Work environment

• Mostly indoors with potential exposure to weather changes (heat, cold, wind, rain, sun).
• Near moving mechanical equipment with moderate to loud noise levels.
• Frequent driving and possible overtime; ability to operate a motor vehicle and maintain a valid license are required.

Physical demands

• Very frequent bending at the waist; upper-body twisting; standing; speaking; hearing; frequent kneeling.
• Repetitive hand use (squeezing, keyboarding) and crouching.
• Frequent lifting/carrying 1-10 lbs; recurrent 11-20 lbs; occasional 21-50+ lbs.
• Constant pushing/pulling 1-50 lbs; infrequent over 50 lbs using handcarts or other wheeled devices.
• Good visual and color acuity required.

Compliance

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.