Diamonds & Gemstones Sales Leader | Team Growth

Stuller, Inc.; Lafayette (LA); Sur place; USD 95 000 - 130 000; Plein temps

Avantages offerts par ce poste

GIA credential support

Résumé du poste

Stuller, Inc. in Lafayette, LA, seeks a Diamonds and Gemstones Sales Manager to lead the Diamonds and Gemstones Service Team and drive loose-stone sales growth. This role coaches specialists, develops cross-functional strategies, and strengthens customer relationships while expanding market opportunities in the jewelry industry.

Occasional travel to client sites and trade shows may be required. A Bachelor’s degree in marketing, sales, or related field plus 5+ years in sales is expected; GIA

Qualifications

• Bachelor's degree in marketing, sales, business development, or related field, or an equivalent combination of education and relevant experience.
• Five or more years of sales and marketing experience, including experience selling loose diamonds and gemstones.
• Five or more years of experience in a high-volume customer sales and service environment.
• Experience leading, training, coaching, and motivating a sales team.
• Strong verbal, written, presentation, problem-solving, and negotiation skills.
• Ability to manage multiple priorities and respond quickly in a fast-paced environment.
• Ability to identify and address customer service and experience challenges.
• Proficiency with Microsoft Outlook, Excel, and other Microsoft Office applications.

Responsabilités

• Develop and implement sales strategies and programs that increase loose diamond and gemstone sales.
• Lead the hiring, onboarding, training, coaching, and ongoing development of Diamond and Gemstone Specialists.
• Establish, monitor, and communicate key performance indicators (KPIs), sales targets, and team accountability metrics.
• Analyze sales and service data to evaluate individual and team performance, identify opportunities, and support business decisions.
• Partner with cross-functional teams to strengthen customer relationships, pursue new opportunities, and expand market awareness.
• Present selling strategies, products, and programs to internal and external customers while facilitating productive discussions.
• Establish service and relationship-management standards for loose-stone customers while improving team practices, policies, and communication.
• Plan and execute sales campaigns, customer visits, trade shows, and Stuller-sponsored sales events.

Connaissances

Verbal communication

Written communication

Presentation

Problem-solving

Negotiation

Formation

Bachelor's degree in marketing, sales, business development, or related field

GIA Graduate Gemologist credentials (preferred)

Outils

Salesforce

Microsoft Outlook

Excel

Microsoft Office

Description du poste

Stuller, Inc. in Lafayette, LA, seeks a Diamonds and Gemstones Sales Manager to lead the Diamonds and Gemstones Service Team and drive loose-stone sales growth. This role coaches specialists, develops cross-functional strategies, and strengthens customer relationships while expanding market opportunities in the jewelry industry.

Occasional travel to client sites and trade shows may be required. A Bachelor’s degree in marketing, sales, or related field plus 5+ years in sales is expected; GIA