Diamond & Gemstone Sales Leader — Growth & Strategy

Stuller, Inc.; Lafayette (LA); On-site; USD 110,000 - 150,000; Full time

Job summary

Stuller, Inc. is seeking a Diamonds and Gemstones Sales Manager to lead the Diamonds and Gemstones Service Team and develop strategies that expand loose-stone sales. You will coach and develop team members, strengthen customer relationships, and partner across the organization to grow business opportunities.

The role emphasizes driving sales programs, mentoring specialists, and improving the customer experience through cross-functional collaboration and strategic planning.

Qualifications

• Bachelor's degree in marketing, sales, business development, or related field.
• Five or more years of sales and marketing experience, including selling loose diamonds and gemstones.
• Five or more years in a high-volume customer sales and service environment.
• Experience leading, training, coaching, and motivating a sales team.
• Strong verbal, written, presentation, problem-solving, and negotiation skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Develop and implement sales strategies to increase loose diamond and gemstone sales.
• Lead hiring, onboarding, training, coaching, and development of Diamond and Gemstone Specialists.
• Set KPIs, sales targets, and accountability metrics for the team.
• Analyze sales and service data to evaluate performance and guide decisions.
• Partner with cross-functional teams to strengthen relationships and expand opportunities.
• Present selling strategies and programs to customers and prospects.
• Establish service standards for loose-stone customers and improve team practices.
• Plan and execute sales campaigns, customer visits, trade shows, and events.

Skills

Sales leadership

Communication

Negotiation

Problem-solving

Multi-priority management

Education

Bachelor's degree in marketing, sales or related field

GIA Graduate Gemologist

Tools

Salesforce

Microsoft Excel

Microsoft Outlook

Job description

Stuller, Inc. is seeking a Diamonds and Gemstones Sales Manager to lead the Diamonds and Gemstones Service Team and develop strategies that expand loose-stone sales. You will coach and develop team members, strengthen customer relationships, and partner across the organization to grow business opportunities.

The role emphasizes driving sales programs, mentoring specialists, and improving the customer experience through cross-functional collaboration and strategic planning.