Dialer & Marketing Specialist

NightOwl Consulting; United States; Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

Above market salary

HMO on Day 1

Performance-based incentives

Job summary

NightOwl Consulting is seeking a Dialer & Marketing Specialist to support Realtor and Loan Officer outreach while managing CRM updates and recruiting calls. Responsibilities include scheduling appointments, data entry, and conducting post-closing surveys.

This role also involves creating weekly marketing flyers while ensuring customer satisfaction and following performance metrics. Strong communication and organizational skills are essential for success in this position.

Qualifications

• Strong communication and phone skills for consistent outbound calling.
• Ability to follow scripts and handle scheduling conversations professionally.
• CRM and data-entry proficiency; accuracy in updating contact info.
• Familiarity with Realtor/loan officer terminology and production metrics.
• Initiative and attention to detail to identify listings needing marketing support.

Responsibilities

• Handle outreach calls to Realtors and Loan Officers.
• Perform data entry and maintain the Recruiting List.
• Call potential recruits for scheduling Team calls.
• Conduct post-closing surveys with customers.
• Create weekly marketing flyers as directed.

Skills

Communication skills

CRM proficiency

Organizational skills

Time management

Basic marketing design

Tools

CCM Realtor Lookup

RAC

Job description

Dialer & Marketing Specialist handles outreach, CRM updates, recruiting calls, post-closing surveys, and creates weekly marketing flyers for listings.

Key Responsibilities

1. Realtor & Loan Officer Outreach Call the Realtor list to schedule weekly appointments with producing Realtors and Loan Officers. Use the provided calling script during all outreach. Verify Realtors have at least 4 buy-sides in the last 12 months . Send confirmation emails to Agents and Loan Officers after appointments are set. Build out appointment lists for 3 Loan Originators .
2. Data Entry & CRM Management Use the CCM Realtor Lookup Tool to add Realtor contact information: Name Phone Email Add current production data with dates in the comments section. Build and maintain the Recruiting List .
3. Recruiting Outreach Focus initial recruiting efforts on Florida counties: Alachua Levy Gilchrist Columbia Suwannee Union Marion Volusia Call potential recruits and schedule 7–15 Teams calls per week (7–15 minute conversations).
4. Post-Closing Survey Calls Perform follow-up surveys twice per month : 1st–15th 16th–31st Call the following parties for each closed loan: Listing Agent Buyer’s Agent Borrower During calls: Ask customer-satisfaction questions . Request them complete an online review . Follow up on referral opportunities .
5. Marketing Support Tasks Create weekly marketing flyers as directed by the branch. Build marketing flyers in RAC . Co-market flyers for homes as directed by the branch. Expect the listing list at the close of business each week . Eventually, take initiative to identify listings needing flyers without needing direction.

Skills, Knowledge and Expertise

Strong communication and phone skills for consistent outbound calling. Ability to follow scripts and handle scheduling conversations professionally. CRM and data-entry proficiency; accuracy in updating contact info and production details. Familiarity with Realtor/loan officer terminology, production metrics, and outreach processes. Experience with tools like CCM Realtor Lookup and RAC (or ability to learn quickly). Organizational skills to manage lists, schedules, and follow-ups for multiple loan originators. Time management to meet weekly call and appointment quotas. Customer service skills for post-closing survey calls and review requests. Basic marketing design skills to create flyers and co-marketing materials. Initiative and attention to detail to identify listings needing marketing support without prompting.

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives Quarterly
• Company Events 1,000 PHP
• De Minimis Equipment and software provided

Originally posted on Himalayas