Diagnostics Solutions Consultant

- Zoetis India Capability Center; United States; Sur place; USD 80 000 - 110 000; Plein temps

Résumé du poste

Zoetis Diagnostics Solutions Consultant is a field-based sales professional responsible for selling diagnostic instruments, tests, and related services within a U.S. territory.

The role focuses on building customer relationships, maintaining data in the CRM, and achieving sales quotas while collaborating with Zoetis colleagues to support the Diagnostics business. Expect up to 60–70% travel with significant driving, including overnight trips.

Qualifications

• Minimum of four years of demonstrated sales experience or relevant technical/clinical experience.
• Associate's degree required; bachelor's degree preferred in science or business.

Responsabilités

• Develop and maintain thorough understanding of Diagnostic products and services.
• Travel to customer offices; target multiple opportunities daily.
• Document all interactions in the online system.
• Transport equipment to customer locations and demonstrate solutions.
• Explain uses and benefits; secure purchase orders.
• Provide ongoing customer support via in-person, phone, and email.
• Work with Diagnostic Technical Specialists to ensure strong customer service.
• Generate new business leads and referrals; pass training requirements.

Connaissances

Technical sales

Veterinary terms

Equipment demos

Financial presentations

Time management

Multitasking

Independent work

Driver's license

Formation

Associate's degree

Bachelor's degree preferred

Description du poste

States considered: Northwest, OHIO

Diagnostics Solutions Consultant

The Diagnostics Solutions Consultant (DSC) is a field-based, customer-facing member of our sales team accountable for selling Zoetis diagnostic instruments, tests, and associated products and services within an assigned U.S. sales territory. The DSC will also be accountable for building and maintaining customer relationships to maximize customer retention. The DSC will achieve budgeted sales quotas within targeted accounts in the assigned territory. The DSC will update and maintain sales funnel and customer profile data within the system. The DSC will collaborate with other Zoetis colleagues to achieve goals and support the Diagnostics business.

Anticipated travel: Within the assigned territory, as required (up to 60% -70%)

Language requirement: Must speak fluent English

Position Responsibilities:

• Develop and maintain a thorough understanding of Diagnostic products and services.
• Travel to the offices of existing and prospective customers, with a target of 3 -4 existing customers and 3 -4 new business opportunities per day. Extensive driving is required, as well as periodic overnight travel (approximately 4 -8 nights per month, depending on the territory).
• Provide detailed documentation of all customer and prospect interactions via the online system.
• Transport equipment to customer and prospective customer locations.
• Lift, set up, and demonstrate diagnostic solutions, equipment, and features.
• Clearly explain the uses and benefits of diagnostic products and services; answer questions; and effectively communicate the "value proposition."
• Secure purchase orders for diagnostic products and services.
• Provide ongoing customer support, including assisting customers in person, over the phone, and via email with product, technical, or service concerns; making periodic customer courtesy calls; keeping clients informed of new products and services, including possible updates to existing instrumentation; and interfacing as needed with sales, accounting, and technical staff to ensure customer questions and needs are addressed in a timely manner.
• Work cooperatively with the Diagnostic Technical Specials to ensure strong customer service and enhance utilization.
• Generate new business and new business leads, including placing instruments in competitors' accounts, academia, and research settings, and gathering referrals from existing customers.
• Successfully pass all phases of the required training program, including any associated assessments.
• Support billing and collection efforts.
• Safely lift and move 60 lbs.

Education and Experience

• Minimum of four years of demonstrated sales experience or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry.
• Minimum of an associate's degree (bachelor's degree preferred), preferably with a science or business emphasis, or equivalent experience.

Technical Skills and Competencies

• Exemplifies early-adopter behaviors and demonstrates rapid learning ability.
• Absorbs and applies technical information and demonstrates skilled technical sales capabilities.
• Capably grows technical knowledge through relationships and creative solutions and enhances customer loyalty.
• Demonstrates expertise in veterinary terminology/science.
• Demonstrates skills selling capital equipment in physician and/or veterinary clinics.
• Skilled at making presentations, including financial presentations, at all levels. Demonstrates the ability to transport, set up, and demonstrate equipment quickly and effectively.
• Balances strategic and tactical business requirements.
• Demonstrates a superior understanding of current and possible future market trends, sales initiatives, and information affecting the business and organization.
• Knows the competition and its value messaging.
• Demonstrates an understanding of how strategies and tactics work in the marketplace.
• Demonstrates organizational, prioritization, and time-management skills.
• Demonstrates a strong ability to multitask and work independently.
• Possesses a valid driver's license, a clean driving record, and auto insurance.

Full time

Regular

Colleague