Diagnostics Serviceability Engineer: Tools & Field Impact

Zoox

Foster City (CA)

On-site

USD 120,000 - 160,000

Full time

14 days+

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Job summary

Zoox seeks a Diagnostics Engineer to drive Design for Serviceability (DFS) and ensure service readiness across products. You will evaluate diagnostic and controller programming functions at component, system, and vehicle levels to ensure they are intuitive for Base Operations technicians.

You will partner with Vehicle Engineering, Manufacturing, Industrial Design, and Prototyping to improve diagnostic strategies, tools, and workflows that support efficient vehicle maintenance and repair.

Qualifications

5+ years of vehicle diagnostics experience.
Degree in Mechanical Engineering, Computer Science, Electrical Engineering, Automotive Engineering, or Automotive Technology.
Experience with automotive diagnostic tools and/or equipment design.
Experience with vehicle communication networking protocols (CAN, LIN, etc.) and tools.

Responsibilities

Establish relationships with Manufacturing, Validation, and Product Development teams to drive diagnostics requirements for every electronic control module and I/O.
Collaboratively design, develop, and validate on-board and off-board diagnostic test tools for reporting diagnostic codes, alerts, and control functions.
Develop standardized technical requirements for controller programming tools and process flow.
Work closely with the Service Documentation team to develop diagnostic, programming, and repair procedures.
Support wiring system serviceability (bundle routing, connectors, terminals, retention clips, etc) and schematic development for ease of troubleshooting.
Participate in requirements definition as it pertains to service.