Diagnostics Serviceability Engineer

Ev Magazine; Foster City (CA); On-site; USD 120,000 - 165,000; Full time

Job summary

Zoox is seeking a Diagnostics Serviceability Engineer in Foster City, CA, onsite, to drive DFS and ensure service readiness across products. This role evaluates diagnostic and controller programming functions at component, system, and vehicle levels to support Field Operations technicians.

You will collaborate with Manufacturing, Validation, and Product Development to define diagnostics requirements and develop tools, procedures, and wiring schematics for easy troubleshooting.

Qualifications

• 5+ years of hands-on experience in vehicle diagnostics.
• Experience with automotive diagnostic tools and/or equipment design.
• Familiarity with CAN, LIN and other vehicle networks.

Responsibilities

• Establish relationships with Manufacturing, Validation, and Product Development teams to drive diagnostics requirements for every electronic control module and I/O.
• Collaboratively design, develop, and validate on-board and off-board diagnostic test tools for reporting diagnostic codes, alerts, and control functions.
• Develop standardized technical requirements for controller programming tools and process flow.
• Work closely with the Service Documentation team to develop diagnostic, programming, and repair procedures.
• Support wiring system serviceability (bundle routing, connectors, terminals, retention clips, etc) and schematic development for ease of troubleshooting.
• Participate in requirements definition as it pertains to service.

Skills

Vehicle diagnostics experience

Automotive diagnostic tools

CAN/LIN networking knowledge

Schematics and pinouts

Product lifecycle validation

Education

Degree in Mechanical Engineering; Computer Science; Electrical Engineering; Automotive Engineering; or Automotive Technology

Tools

CAN/LIN diagnostic tools

Electrical test equipment

Job description

# Diagnostics Serviceability EngineerFoster City, CA · onsite · Not specifiedManufacturing OperationsonsiteUSFoster CitySHARE THIS JOBDirect links only. No trackers, no third-party scripts.FacebookXLinkedInWhatsAppTelegramRedditBlueskyThreadsPinterestEmail## About the roleZoox is seeking a Diagnostics Engineer to drive Design for Serviceability (DFS) and ensure service readiness across our products. In this role, you will evaluate diagnostic and controller programming functions at the component, system, and vehicle levels to ensure they are intuitive and effective for Base Operations technicians. You will partner closely with Vehicle Engineering, Manufacturing, Industrial Design, and Prototyping to advocate for serviceability and maintenance optimization. This role includes regular engagement with field technicians to assess real-world service challenges and translate that feedback into improved diagnostic strategies, tools, and workflows that support efficient vehicle maintenance and repair.## In this role, you will\\* Establish relationships with Manufacturing, Validation, and Product Development teams to drive diagnostics requirements for every electronic control module and I/O. \\* Collaboratively design, develop, and validate on-board and off-board diagnostic test tools for reporting diagnostic codes, alerts, and control functions.\\* Develop standardized technical requirements for controller programming tools and process flow.\\* Work closely with the Service Documentation team to develop diagnostic, programming, and repair procedures.\\* Support wiring system serviceability (bundle routing, connectors, terminals, retention clips, etc) and schematic development for ease of troubleshooting.\\* Participate in requirements definition as it pertains to service.## Qualifications\\* Degree in Mechanical Engineering, Computer Science, Electrical Engineering, Automotive Engineering, or Automotive Technology.\\* 5+ years of relevant experience in vehicle diagnostics.\\* Proficiency with automotive diagnostic tools and/or equipment design experience.\\* Experience with vehicle communication networking protocols (CAN, LIN, etc.) and tools.\\* Ability to comprehend schematics, electrical diagrams, and connector end views/pinout.\\* Experience designing and developing products through the lifecycle and product and process validation.## Bonus Qualifications\\* Familiarity with service information, diagnostics, or authoring.\\* Practical technical or field diagnostic experience.## CompensationThere are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.## About the employerAbout Zoox Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application or interview process please reach out to [e-mail] or your assigned recruiter. A Final Note: You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.