Diagnostic Technician: Electrical, PLC & Field Support

Harris American Co.; Cordele (GA); Hybrid; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

401(k)

401(k) matching

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Zusammenfassung

Harris American Co. seeks a Diagnostic Technician to troubleshoot mechanical, electrical, hydraulic, and PLC issues in collaboration with the Customer Service and Support Department.

The role reviews drawings, guides customers and field technicians toward effective solutions, and coordinates with internal teams to resolve complex problems for timely service. The Technician will participate in after-hours coverage and travel as needed, maintaining strong documentation and customer communication

Qualifikationen

• Technical degree in electronics or electrical systems preferred.
• Minimum of three years of related work experience required.
• Ability to read and interpret electrical and hydraulic schematics.
• Spanish language preferred.

Aufgaben

• Assist customers and field service technicians in resolving technical problems.
• Review drawings and internal documentation to identify potential solutions and guide customers through issue resolution.
• Collaborate with other departments to develop technical solutions and resolve customer issues.
• Provide backup support for field service technicians as needed.
• Participate in after-hours coverage and travel as required.

Kenntnisse

Diagnostic skills

Troubleshooting

Customer service

Documentation

MS Office

Salesforce

Ausbildung

Technical degree in electronics or electrical systems

Tools

RE Linx

RS 500

RS 5000

Jobbeschreibung

Harris American Co. seeks a Diagnostic Technician to troubleshoot mechanical, electrical, hydraulic, and PLC issues in collaboration with the Customer Service and Support Department.

The role reviews drawings, guides customers and field technicians toward effective solutions, and coordinates with internal teams to resolve complex problems for timely service. The Technician will participate in after-hours coverage and travel as needed, maintaining strong documentation and customer communication