Diagnostic Services Tech Lead

Rush University Medical Center; Chicago (IL); On-site; USD 28,000 - 44,000; Full time

Job summary

Rush University Medical Center in Chicago seeks a Diagnostic Services Tech Lead to oversee clinical education and student rotations within the Diag Srvcs-EKG department. The role serves as the liaison for affiliate schools, manages student documentation, and ensures high standards of care and service.

The incumbent collaborates with section supervisors to align education programs, assess competencies, and guide potential hires, contributing to quality improvement and patient-centered care across

Qualifications

• CPR/BLS certification required or preferred (AHA).
• Minimum 3 years of experience in diagnostic services or related field.
• Excellent patient care, customer service and interpersonal skills per ICARE/ICONNECT.
• Strong communication and analytical abilities.
• Proven leadership capability in a clinical setting.

Responsibilities

• Serve as the point of contact for schools with clinical affiliations in the department.
• Attend required affiliate school meetings and manage documentation.
• Onboard and supervise students during clinical hours per guidelines.
• Oversee student activities within the modality and ensure quality of service.
• Coordinate education programs, orientation, and assessment of competencies.
• Collaborate with the supervisor to identify high-potential students and arrange interviews.
• Provide feedback and grades to schools according to guidelines.
• Assist in development and execution of orientation and education programs.
• Support continuous quality improvement and customer service objectives.

Skills

CPR/BLS certified

Patient care

Communication skills

Leadership

Education

Licensure/Certification relevant to Diagnostics Services

Job description

Job Description

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Diag Srvcs-EKG

Work Type: Full Time (Total FTE 1.0)

Shift: Rotating

Work Schedule: 6 Hr (6:00 AM - 11:30 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary

In addition to performing the duties of a Diagnostic Services Tech, the clinical instructor is responsible for being the point person for all schools that have clinical affiliation agreements with the department in their specific area. This includes attending all required affiliate school meetings, providing all documentation required by the school, processing all assigned students with Volunteer Services, providing oversight of the students while performing their clinical hours in the department, coordinating and managing the clinical rotations of the students and assessing the students for potential hire by the department. Additionally, the Clinical Instructor collaborates with the Section Supervisor in managing the education, competency and orientation programs of staff for their respective section/modality. The position actively supports the Hospital’s and Department’s Continuous Quality Improvement and customer service goals, individually and as an effective team member. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Required Job Qualifications

• Licensure/certification relevant to the area of responsibility
• Current CPR or Basic Life Support (BLS) Certification – BLS from American Heart Association preferred
• Minimum of 3 years experience in the field.
• Excellent patient care, customer service and interpersonal skills consistent with ICARE/ICONNECT guidelines
• Solid communication and analytical skills
• Solid leadership skills

Physical Demands

• Requires full range body motion including handling and lifting patients when necessary.
• Requires manual and finger dexterity and eye-hand coordination.

Responsibilities

1. Meets all job requirements of a Diagnostic Services Tech. Assumes daily work assignment similar to all other staff within the modality.
2. Point of contact for all schools that have clinical affiliations for student placement in their modality.
3. Attends all meetings or committees as required by the clinical affiliates.
4. Onboards all assigned students as per Volunteer Services and RUMC guidelines.
5. Oversees and manages all students assigned within their modality.
6. Solicits feedback to ensure the highest standards of quality and professionalism are being applied by the students. Independently evaluates performance of to assure excellence of service, positive morale and consistency with the patient and family centered ICARE/ICONNECT principles
7. Acquires and submits to Director the resumes and contact info for all students assigned to the department for their clinical hours.
8. Identifies high performing students and collaborates closely with section manager to establish interviews for possible hiring. Assessment and interviews to be performed while student is still completing their clinical hours in the department.
9. Provides feedback and grades to schools as defined by school guidelines and expectations.
10. Collaborates with the section supervisor in development and implementation of the orientation program, assembling of the documents, coordinating the learning activities, creating and grading the competencies, and reporting results to department management; identifies weaknesses in new employees, provides corrective educational programs, recommends continued employment or termination during the new hire trial period. Evaluates the effectiveness of the orientation program.
11. Collaborates with the section supervisor in coordinating the educational opportunities offered through the department, provides continuing education both directly as an instructor and indirectly by using educators other than his/herself, provides education on all shifts, and evaluates the effectiveness of the education program.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Position Diagnostic Services Tech Lead

Location US:IL:Chicago

Req ID 31032