Administrator 3 - Internal Medicine

Rush University Medical Center; Chicago (IL); On-site; USD 59,000 - 100,000; Full time

Job summary

Rush University Medical Center in Chicago, IL, is seeking an Administrator 3 – Internal Medicine. You will lead the IM Administration department, translating strategic plans into staffing and operational actions while partnering with physicians and academic leaders to align clinical and financial goals.

This full-time role emphasizes Epic utilization, regulatory compliance, and staff development to maintain patient-centered care and departmental excellence in a complex, academic healthcare

Qualifications

• Strategic leadership and business plan development experience.
• Ability to drive departmental growth and market share.
• Able to anticipate problems/issues in a complex environment and mitigate the impact on the department.
• Strong communicator with ability to influence providers and staff.
• Able to develop trust and credibility with staff and providers.
• Keeps up with current development and trends in the area of expertise.

Responsibilities

• Identifies industry opportunities and threats and recommends strategies to address.
• Initiates proposals for improved market position, patient experience, operational efficiency, and patient safety.
• Monitors KPIs, scorecards, patient feedback, and financial reports to meet goals.
• Provides feedback to leadership for corrective actions.
• Partners with Department Chair to support provider goals and resident experience.
• Oversees HR decisions and staff management, including recruitment and onboarding.
• Ensures compliance with regulatory requirements and System usage (EPIC).

Skills

Strategic leadership

Business plan development

Growth & market share

Problem anticipation

Effective communication

Building trust

Trends awareness

Education

Bachelor’s Degree

Master’s Degree

Tools

EPIC

Job description

Job Description

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: IM Administration -

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $43.10 - $72.41 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Provides Department leadership to achieve strategic priorities, goals, and change initiatives. Influences the development and implementation of short and long term strategic plans for the Department. Develops long-term strategic & operational staffing plan. Maintains a collaborative relationship with physicians, departmental providers, administrative, academic, clinical & research leaders regarding operational, marketing and strategic issues. Translates goals into actionable business tactics that are aligned with the strategic plans of the department, the medical group, the hospital and the medical center. Engages physicians in a manner that supports best clinical practices and promotes effective management of clinical and financial resources. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:

• Bachelor’s Degree.
• Strategic leadership and business plan development experience.
• Ability to drive departmental growth and market share
• Ability to anticipate problems/issues in a complex environment and mitigate the impact on the department.
• Strong communicator with ability to influence providers and staff.
• Able to develop trust and credibility with staff and providers.
• Keeps up with current development and trends in the area of expertise.

Preferred Job Qualifications:

• Master’s Degree in relevant field.
• Seven years progressive employment experience in Healthcare administration, including direct staff management.
• Academic Health Center experience.

Responsibilities:

1. Identifies industry opportunities and threats and recommends strategies to address. Consults with colleagues for best practices and industry trends. Determines the value/cost benefit of resource investments for future growth of the service line.
2. Initiates proposals for improved market position, patient experience, operational efficiency, and patient safety with input from Department leadership. Oversees clinical, business and academic operations including implementation and adherence to policies and procedures, patient experience, safety and quality goals.
3. Monitors key performance indicators, scorecards, patient feedback, and financial reports at a departmental and individual level to ensure the data and that the Department remains on course to meet or exceed operational goals.
4. Provide feedback to the leadership for any potential corrective actions.
5. Partners with Department Chair to support achievement of provider goals, research study success, and appropriate resident and student experience.
6. Tracks and reports physician driven revenue and expenses.
7. People Leadership: Provides oversight of staff including compliance with ICARE values, department procedures and workflows, and completion of performance review process, on-boarding/off-boarding, credentialing and re-credentialing.
8. Assists Chair in the management of faculty conflicts of interest (Research & Clinical). Direct reports may include operational managers, research administrators, nursing management, residency/fellowship coordinators, and staff positions as applicable.
9. Participate in the physician recruitment & pro-forma development process.
10. Oversight of all Departmental HR decisions.
11. Responsible for hiring strong talent with appropriate competencies and skill mix. Monitors staff recruitment, talent development, physician manpower plan & performance management.
12. Monitors staffing metrics including turnover, key retention indicators, orientation practices, physician compensation .
13. Structures work environment that is supportive of a highly engaged and effective work force. Monitors physician and employee engagement and makes recommendations to improve work culture as necessary.
14. Encourage employees to understand Rush goals and Healthcare Industry trends by attending town hall meetings, conferences, community events and reading Rush-wide communications.
15. Identifies opportunities to expand employees' professional knowledge and responsibilities, and supports their career aspirations. Maintain regular, two-way communication with staff to understand their work issues and concerns and to build their understanding of Rush and the Department.
16. Assures financial performance of Department is consistent with institutional practices and budget expectations.
17. Prepares and manages annual operating and capital budget for Department, including GME, Research, and funds, Reviews budget drivers and variations with dept. leaders and addresses key issues.
18. Partners with Chair in monitoring trends and underlying patient experience issues and institutes Practice changes to resolve problems.
19. Monitors and addresses patient experience feedback.
20. Ensures safe work environment and creates an environment that puts patient at center of practice.
21. Participates in institutional Quality Assurance or Quality Assessment programs.
22. May ensure that patient issues/complaints are properly resolved as applicable.
23. Responsible for achievement of all compliance, regulatory, joint commission, ECOG/UNOS/OSHA adherence and other regulatory body requirements.
24. Understands and effectively uses EPIC, and other systems and software databases to achieve goals.
25. Implements policies, practices and standards that model and reinforce the Rush mission, vision and values as well as the patient centered/patient first care model. h Advocates a culture of Inclusion.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Position Administrator 3 - Internal Medicine

Location US:IL:Chicago