Diagnostic Imaging Assistant

Childrensheartclinic; Saint Paul (MN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in pediatric healthcare is seeking a Diagnostic Imaging Assistant to enhance patient experiences. This role focuses on creating a welcoming environment for patients and families while managing registrations and check-ins efficiently. Candidates should possess strong customer service skills and experience with medical imaging software. Join a dedicated team committed to providing exceptional care and support in a dynamic healthcare setting. This is an exciting opportunity to contribute positively to the lives of children and families in the community.

Benefits

Medical insurance

Dental insurance

Vision insurance

Retirement benefits

Fringe benefits

Qualifications

• One year of customer service experience required.
• Experience in a Diagnostic Imaging setting preferred.

Responsibilities

• Promote a positive patient experience in the Diagnostic Imaging department.
• Efficiently register and check-in patients, acting as a liaison.

Skills

Exceptional customer service skills

Communication skills

Problem-solving skills

Multi-tasking

HIPAA knowledge

Education

High school diploma or equivalent

Tools

Medical imaging software applications

Job description

About Children’s Minnesota

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.

Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Position Summary

The Diagnostic Imaging Assistant promotes a positive patient and family experience as the first impression of the Diagnostic Imaging department by creating a welcoming atmosphere to all patients, families and providers. The Diagnostic Imaging Assistant is responsible for the efficient and orderly registration and check-in of patients and acts as a liaison between patients, families and hospital staff. Obtains accurate and complete patient demographic information and required consents before notifying appropriate modalities of the patient's arrival. Supports Children's departments and clinics in uploading images for future referred patients, as well as sending images and reports to outside facilities for continuation of care.

License/Certification/Registration required? No

Education:

1. High school diploma or equivalent required

Experience:

1. One year of customer service experience required
2. Previous experience with medical imaging software applications and the staff and vendors whose work relates to those systems
3. One year of medical office setting experience preferred
4. Experience in a Diagnostic Imaging setting preferred

Knowledge/Skills/Abilities:

1. Exceptional customer service skills
2. Communicate and interact in respectful and professional manner
3. Contribute to positive clinic team work environment
4. Proper spelling and grammar
5. Ability to perform front desk clinic functions
6. Computer knowledge and navigating
7. HIPAA knowledge and ability to handle confidential information
8. Demonstrate prompt and reliable attendance
9. Apply logical thinking to problem solve
10. Ability to multi-task and prioritize work

The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs.

In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.