Diabetes Field Access Manager & Patient Services Lead

Eversana; California; On-site; USD 110,000 - 160,000; Full time

Job summary

EVERSANA is actively seeking a Field Access Manager (FAM) to serve as the primary contact at designated accounts, educating healthcare professionals and staff on patient access programs and payer landscape. You will coordinate HUB/sp pathways, authorize necessary steps for prior authorizations, and partner with multiple internal teams to optimize access to therapies.

The role emphasizes strategic account planning, educational outreach, and a strong understanding of CMS policies and reimbursement

Qualifications

• Bachelor’s degree required; Healthcare degree advantageous (MS, RN, PA, PharmD, or similar)
• 10+ years in pharmaceutical industry with payer policy and patient access experience
• 5+ years in benefit verifications and/or prior-authorization or equivalent experience
• Knowledge of CMS policies and Medicare Parts B & D
• Familiarity with specialty markets, HUB/reimbursement services and patient access programs
• Strong analytical skills to assess market dynamics and payer landscape
• Experience with Integrated Delivery Networks/Health Systems
• Proficiency with Microsoft applications and virtual engagements via Teams
• Ability to manage multiple priorities with strong organizational skills
• Proven cross-functional collaboration and stakeholder management

Responsibilities

• Expand advocacy within HCP offices and educate staff to navigate access and payer processes
• Provide educational resources to support the patient journey (prior authorizations, appeals, specialty pharmacy)
• Coordinate patient service platform usage to support HUB or specialty pharmacy pathways
• Manage annual pharmacy reauthorizations at accounts for ongoing therapy
• Collaborate with Sales, Market Access, Patient Services and Strategic Accounts to address access barriers
• Develop and execute strategic plans to meet top accounts’ needs and access initiatives
• Maintain knowledge of payer landscape and formulary impacts across regions
• Share field insights to support patient/payer programs offered by Patient Support Programs
• Anticipate and address account and patient access issues with stakeholders
• Promote diversity, equity, and inclusion in daily actions and decisions

Skills

Payer policy knowledge

Patient access

CMS policies

Educational presentations

Cross-functional collaboration

Microsoft Teams

Veeva systems

Analytical skills

Project management

Healthcare industry

Education

Bachelor’s degree

Healthcare degree advantageous (MS/RN/PA/PharmD)

Tools

MS Office

Veeva systems

Job description

EVERSANA is actively seeking a Field Access Manager (FAM) to serve as the primary contact at designated accounts, educating healthcare professionals and staff on patient access programs and payer landscape. You will coordinate HUB/sp pathways, authorize necessary steps for prior authorizations, and partner with multiple internal teams to optimize access to therapies.

The role emphasizes strategic account planning, educational outreach, and a strong understanding of CMS policies and reimbursement