Field Access & Patient Services Lead

Eversana; Colorado; On-site; USD 110,000 - 170,000; Full time

Job summary

EVERSANA, a global life sciences services leader, seeks a Field Access Manager (FAM) to serve as the primary contact for designated accounts, educating HCP staff on payer pathways and patient access mechanisms. You will coordinate HUB/SP paths, support reauthorizations, and collaborate across Sales, Market Access, and Patient Services to optimize patient access.

Ideal candidates bring 10+ years in pharma payer policy, strong analytical skills, and experience with CMS rules, payer landscapes, and

Qualifications

• Bachelor’s degree required; Healthcare degree advantageous (MS, RN, PA, PharmD, or similar).
• 10+ years in pharmaceutical industry with payer policy & patient access experience.
• 5+ years in benefit verifications and/or prior-authorization for patient access.
• Knowledge of CMS policies and Medicare Parts B & D.
• Knowledge of specialty markets, HUB/reimbursement services and patient access programs.
• Strong analytical skills to assess market dynamics and data-driven regional strategy.
• Proficiency with Microsoft applications and virtual engagements via Teams.
• Ability to manage multiple priorities with strong organizational and problem-solving skills.
• Proven cross-functional collaboration experience.
• Knowledge of Veeva systems.

Responsibilities

• Expand advocacy within HCP offices and educate staff to navigate access and payer approvals.
• Offer resources to support patient journey by optimizing prior authorizations/appeals/specialty pharmacy processes.
• Coordinate use of patient service platform to support HUB or SP pathways for access.
• Coordinate annual pharmacy reauthorizations at designated accounts for continuity of therapy.
• Collaborate with Sales, Market Access, Patient Services and others to address time-sensitive market development and payer barriers.
• Build and execute a strategic business plan to meet top accounts’ needs and drive market access initiatives.
• Maintain knowledge of payer landscape at national, regional, and local levels to act as payer expert.
• Understand formulary impacts on market access in designated geography.
• Provide field insights to support patient/payer programs offered by Patient Support Programs.
• Address account and patient access issues by partnering with stakeholders.
• Demonstrate commitment to diversity, equity, and inclusion in daily practice.
• All other duties as assigned.

Skills

Payer policy

Patient access

Cross-functional collaboration

Educational presentations

Microsoft Teams

Veeva systems

Education

Bachelor's degree

Healthcare advanced degree

Tools

Veeva systems

Microsoft Teams

Job description

EVERSANA, a global life sciences services leader, seeks a Field Access Manager (FAM) to serve as the primary contact for designated accounts, educating HCP staff on payer pathways and patient access mechanisms. You will coordinate HUB/SP paths, support reauthorizations, and collaborate across Sales, Market Access, and Patient Services to optimize patient access.

Ideal candidates bring 10+ years in pharma payer policy, strong analytical skills, and experience with CMS rules, payer landscapes, and