Diabetes Clinical Education & Partnerships Lead

Taylor Strategy Partners; Gloucester (VA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Employee wellness programs

Job summary

Taylor Strategy Partners is seeking a Clinical Services Manager to drive patient-centric diabetes care, training healthcare providers, and integrating Insulet’s products into treatment plans. The role spans office visits, clinics, home offices, and field travel to support clinicians and patients.

The position emphasizes educating providers, building partnerships, and delivering customized, evidence-based strategies to improve patient outcomes and device utilization.

Qualifications

• Deliver clinical excellence, educate healthcare providers, and drive patient outcomes.
• Build lasting partnerships with key decision-makers and colleagues.
• Use evidence-based insights to guide providers toward adopting Insulet products.
• Empower patients to take control of their health and improve quality of life.

Responsibilities

• Build strong relationships with endocrinologists, PCPs, and diabetes teams in hospitals, clinics, and private practices.
• Share your expertise with healthcare providers about diabetes management, including the latest technologies and best treatment practices to ensure consistent, high-quality care for patients.
• Expand your network and credibility within the diabetes community by actively participating in local events and initiatives that position you as a leader in diabetes care.
• Schedule and deliver personalized training to patients on the proper use and care of Insulet products, ensuring they feel confident and informed about their treatment.
• Assess patient needs and customize training programs, tailoring sessions to accommodate varying levels of familiarity with the device.
• Provide ongoing support and education, offering follow-up consultation to address questions, troubleshoot issues, and ensure successful long‑term device usage.
• Collaborate with healthcare providers to ensure training aligns with clinical treatment plans, fostering seamless integration of the device into the patient’s care routine.
• Empower patients to manage their condition effectively by explaining device features, functionality, and best practices for optimal results in everyday use.
• Evaluate and recommend Certified Pod Trainers (CPTs) who wish to become consultant CPTs.
• Oversee CPTs by providing timely product updates and being a clinical resource.
• Leverage multiple data sources to inform education strategy and individual/team actions.
• Maintain and update data systems, such as Salesforce, to capture training metrics.
• Conduct administrative responsibilities, managing operations while adhering to budgetary guidelines.

Skills

Communication

Influencing

Collaboration

Clinical education

Patient training

Education

Associate degree

Bachelor’s degree

Professional credentials (CDCES/RD/RN/PharmD)

State licensure

Job description

Taylor Strategy Partners is seeking a Clinical Services Manager to drive patient-centric diabetes care, training healthcare providers, and integrating Insulet’s products into treatment plans. The role spans office visits, clinics, home offices, and field travel to support clinicians and patients.

The position emphasizes educating providers, building partnerships, and delivering customized, evidence-based strategies to improve patient outcomes and device utilization.