DGS PRODUCTION TECHNICIAN 2 - 10132026-81623

State of Tennessee; Nashville (TN); On-site; USD 39,000 - 49,000; Full time

Job summary

The State of Tennessee in Nashville is seeking a Production Technician to operate and maintain production machinery in the Document Solutions Division. This on-site role requires handling mail processing and binding tasks while ensuring product quality and workflow efficiency.

Under general supervision, you will manage multiple machines, monitor output, and coordinate with a supervisor on issues and workload. Prior experience in mail or printing production is preferred for this governmental role.

Qualifications

• Education equivalent to graduation from a standard high school and experience equivalent to one year of mail processing, postal services, printing services, production scanning, production work involving setting up, operating, or monitoring machines, bindery machine operation, or hand production work.
• Substitution of Experience for Education: Qualifying experience in mail processing, postal services, printing services, production scanning, production work involving setting up, operating or monitoring machines, bindery machine operation, or hand production work may substitute for the required education on a year for year basis.
• Substitution of Education for Experience: Additional qualifying coursework at an accredited college, university, technical institute, business school, or vocational or trade school in graphic arts, printing or a related field may be substituted for the required experience on a year-for-year basis.

Responsibilities

• Operates and maintains mail processing machines: enters data into sorters, inserting machines, and mail metering machines; installs fold plates in the inserting machines; replaces and installs various machine components (e.g. printer heads, ram blades, roller auxiliary feeder); monitors machine during processing of the mail for sufficient inserts, and identify machine problems that would cause the machine to jam or stop.
• Binds paper together using a variety of methods (i.e. punching holes and inserting plastic combs, stitching, gluing and padding and plastic shrink wrapping): collates papers into correct order; cuts paper to correct size and trim finished products; operates bindery machinery; boxes and labels jobs for delivery.
• Operates and maintains offset, digital sheet fed and/or continuous roll fed press: prepares equipment for processing jobs; toner cartridges, waste containers; performs quality checks of correctness of color, ink density, paper size/color, finish and registration; utilizes print imposition software to manipulate digital files.
• Scans documents into various platforms: preps work to be scanned; recycles, destroys, or stores files after scanned; types in indexing information for documents.
• Routinely communicates with supervisor to provide information related to machine errors, repairs, and heavy workloads.

Skills

Mathematics

Operations Analysis

Time Management

Reading Comprehension

Equipment Maintenance

Education

High school diploma or equivalent

Tools

Computer

Basic Hand Tools

Digital Printing Presses

High Speed Mail Machinery

Scanning equipment

Job description

State of Tennessee Job Information Opening Date/Time 10/13/2026 12:00AM Central Time

Job Information State of Tennessee Job Information Opening Date/Time 10/13/2026 12:00AM Central Time Closing Date/Time 10/26/2026 11:59PM Central Time Salary (Monthly) $3,261.00 - $4,081.00 Salary (Annually) $39,132.00 - $48,972.00 Job Type Full-Time City, State Location Nashville, TN Department General Services LOCATION OF (2) POSITION(S) TO BE FILLED: DEPARTMENT OF GENERAL SERVICES, DAVIDSON COUNTY This position is in the Document Solutions Division This is an on-site position.

Qualifications

Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to one year of mail processing, postal services, printing services, production scanning, production work involving setting up, operating, or monitoring machines, bindery machine operation, or hand production work.

Substitution of Experience for Education: Qualifying experience in mail processing, postal services, printing services, production scanning, production work involving setting up, operating or monitoring machines, bindery machine operation, or hand production work may substitute for the required education on a year for year basis.

Substitution of Education for Experience: Additional qualifying coursework at an accredited college, university, technical institute, business school, or vocational or trade school in graphic arts, printing or a related field may be substituted for the required experience on a year-for-year basis.

Certain positions in this class may be required to meet the following requirements:

• Complete a criminal history disclosure form in a manner approved by the appointing authority.
• Agree to release all records involving their criminal history to the appointing authority.
• Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check.
• A valid motor vehicle operator license.

Examination Method

Education and Experience, 100%, for Preferred Service positions.

Overview

Under general supervision, is responsible for production work of average difficulty and performs related work as required. This is the working level class in the Production series. An employee in this class operates and maintains production machinery. This class differs from that of a Production Technician 1 in that an incumbent of the latter functions at the entry/learning level. This class differs from that of a Production Technician 3 in that an incumbent of the latter is responsible for performing production work of considerable difficulty and leading others.

Responsibilities

• Operates and maintains mail processing machines: enters data into sorters, inserting machines, and mail metering machines; installs fold plates in the inserting machines; replaces and installs various machine components (e.g. printer heads, ram blades, roller auxiliary feeder); monitors machine during processing of the mail for sufficient inserts, and identify machine problems that would cause the machine to jam or stop.
• Binds paper together using a variety of methods (i.e. punching holes and inserting plastic combs, stitching, gluing and padding and plastic shrink wrapping): collates papers into correct order; cuts paper to correct size and trim finished products; operates bindery machinery; boxes and labels jobs for delivery.
• Operates and maintains offset, digital sheet fed and/or continuous roll fed press: prepares equipment for processing jobs; toner cartridges, waste containers; performs quality checks of correctness of color, ink density, paper size/color, finish and registration; utilizes print imposition software to manipulate digital files.
• Scans documents into various platforms: preps work to be scanned; recycles, destroys, or stores files after scanned; types in indexing information for documents.
• Routinely communicates with supervisor to provide information related to machine errors, repairs, and heavy workloads.

Competencies (KSA's)

Competencies

• Interpersonal Savvy
• Customer Focus
• Communicates Effectively
• Tech Savvy
• Instills Trust

Knowledges

• Mechanical
• Information Technology
• Customer and Personal Service
• Production and Processing

Skills

• Mathematics
• Operations Analysis
• Time Management
• Reading Comprehension
• Equipment Maintenance

Abilities

• Limb and/or Full Body Coordination
• Mathematical Reasoning
• Prolonged Stamina
• Written Comprehension
• Speech Recognition

Tools & Equipment

• Computer
• Basic Hand Tools (i.e. wrench, screwdriver, pliers)
• Digital Printing Presses
• High Speed Computerized/Electronic Mail Machinery
• Scanning equipment/High Speed Scanner