Production Technician II – Mail & Printing Systems

State of Tennessee; Nashville (TN); On-site; USD 39,000 - 49,000; Full time

Job summary

The State of Tennessee in Nashville is seeking a Production Technician to operate and maintain production machinery in the Document Solutions Division. This on-site role requires handling mail processing and binding tasks while ensuring product quality and workflow efficiency.

Under general supervision, you will manage multiple machines, monitor output, and coordinate with a supervisor on issues and workload. Prior experience in mail or printing production is preferred for this governmental role.

Qualifications

• Education equivalent to graduation from a standard high school and experience equivalent to one year of mail processing, postal services, printing services, production scanning, production work involving setting up, operating, or monitoring machines, bindery machine operation, or hand production work.
• Substitution of Experience for Education: Qualifying experience in mail processing, postal services, printing services, production scanning, production work involving setting up, operating or monitoring machines, bindery machine operation, or hand production work may substitute for the required education on a year for year basis.
• Substitution of Education for Experience: Additional qualifying coursework at an accredited college, university, technical institute, business school, or vocational or trade school in graphic arts, printing or a related field may be substituted for the required experience on a year-for-year basis.

Responsibilities

• Operates and maintains mail processing machines: enters data into sorters, inserting machines, and mail metering machines; installs fold plates in the inserting machines; replaces and installs various machine components (e.g. printer heads, ram blades, roller auxiliary feeder); monitors machine during processing of the mail for sufficient inserts, and identify machine problems that would cause the machine to jam or stop.
• Binds paper together using a variety of methods (i.e. punching holes and inserting plastic combs, stitching, gluing and padding and plastic shrink wrapping): collates papers into correct order; cuts paper to correct size and trim finished products; operates bindery machinery; boxes and labels jobs for delivery.
• Operates and maintains offset, digital sheet fed and/or continuous roll fed press: prepares equipment for processing jobs; toner cartridges, waste containers; performs quality checks of correctness of color, ink density, paper size/color, finish and registration; utilizes print imposition software to manipulate digital files.
• Scans documents into various platforms: preps work to be scanned; recycles, destroys, or stores files after scanned; types in indexing information for documents.
• Routinely communicates with supervisor to provide information related to machine errors, repairs, and heavy workloads.

Skills

Mathematics

Operations Analysis

Time Management

Reading Comprehension

Equipment Maintenance

Education

High school diploma or equivalent

Tools

Computer

Basic Hand Tools

Digital Printing Presses

High Speed Mail Machinery

Scanning equipment

Job description

The State of Tennessee in Nashville is seeking a Production Technician to operate and maintain production machinery in the Document Solutions Division. This on-site role requires handling mail processing and binding tasks while ensuring product quality and workflow efficiency.

Under general supervision, you will manage multiple machines, monitor output, and coordinate with a supervisor on issues and workload. Prior experience in mail or printing production is preferred for this governmental role.