DFW Scaffold Branch Leader: Ops & Growth

Ergon Inc.; Ennis (TX); On-site; USD 120,000 - 190,000; Full time

Job summary

ISO Services, a division of Ergon Construction Group, seeks a Branch Manager for the Dallas/Fort Worth scaffold operations. You will lead safety, project execution, budgeting, and business development, driving profitability while ensuring exceptional customer service.

The role requires extensive experience in commercial/industrial scaffolding, estimating, and leadership. Travel across the Dallas/Fort Worth market is expected. Background checks apply.

Qualifications

• Bachelor's degree in a relevant field is preferred.
• Minimum 10 years of progressively responsible experience in commercial or industrial scaffolding operations.
• Minimum 5 years in an operations, branch management, or senior leadership role.
• Proven success managing branch financial performance and business growth.
• Experience developing customer relationships and securing new business.

Responsibilities

• Direct all branch operations to ensure safe, efficient, and profitable execution of scaffold projects.
• Ensure compliance with OSHA regulations, customer safety requirements, and company policies.
• Oversee planning, scheduling, manpower allocation, equipment utilization, and project execution.
• Monitor branch performance through key operational and financial metrics.
• Develop operational strategies to improve productivity and customer satisfaction.
• Maintain scaffold inventory, equipment utilization, and fleet efficiency.
• Oversee multiple commercial and industrial scaffold projects from bid through project completion.
• Partner with Project Managers and Superintendents to ensure projects remain on schedule and within budget.
• Resolve operational challenges quickly while minimizing impact to customers.
• Review project costs, labor productivity, change orders, and profitability.
• Ensure quality workmanship and timely project closeout.
• Manage branch P&L performance.
• Develop annual budgets and revenue forecasts.
• Control labor costs, overtime, equipment expenses, and operating costs.
• Monitor project margins and implement corrective actions when needed.
• Approve major purchases and capital expenditures.
• Drive continuous improvement to increase profitability.
• Develop new commercial and industrial scaffold business throughout the Dallas/Fort Worth market.
• Build strategic relationships with general contractors, industrial facilities, plant owners, and construction managers.
• Participate in estimating, proposal development, contract negotiations, and customer presentations.
• Identify upcoming projects and market opportunities.
• Partner with corporate leadership to develop branch growth strategies.
• Represent ISO Services at networking events and industry organizations.
• Serve as the primary point of contact for key customers.
• Ensure outstanding customer service before, during, and after project completion.
• Resolve customer concerns professionally and promptly.
• Maintain long‑term client relationships that generate repeat business.
• Conduct regular customer visits throughout the DFW market.
• Recruit, hire, mentor, and develop Project Managers, Superintendents, Foremen, and administrative staff.
• Foster a culture centered on safety, accountability, teamwork, and operational excellence.
• Conduct performance evaluations and coaching sessions.
• Develop succession plans for key leadership positions.
• Promote employee engagement and retention.
• Champion a "Safety First" culture throughout the branch.
• Ensure compliance with OSHA, customer, and company safety standards.
• Review incident investigations and implement corrective actions.
• Monitor leading and lagging safety indicators.
• Participate in customer safety meetings and audits.

Skills

Strategic Leadership

Financial Acumen

Commercial & Industrial Scaffolding

Business Development

Operational Excellence

Workforce Planning

Project Management

Client Relationship Management

Decision Making

Conflict Resolution

Negotiation Skills

Change Management

Education

Bachelor's degree in Construction Management, Business, Engineering, or related field

Tools

Microsoft Office

Project management software

Job description

ISO Services, a division of Ergon Construction Group, seeks a Branch Manager for the Dallas/Fort Worth scaffold operations. You will lead safety, project execution, budgeting, and business development, driving profitability while ensuring exceptional customer service.

The role requires extensive experience in commercial/industrial scaffolding, estimating, and leadership. Travel across the Dallas/Fort Worth market is expected. Background checks apply.