DFW Office Admin/Warranty Clerk - Dallas, TX

Tier1usa; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Performance incentive

Referral bonus

Training and certifications

Job summary

LAZ Parking is seeking an Office Admin / Warranty Clerk to support the DFW Maintenance division. You will ensure work orders, PM records, and warranty claims are complete, accurate, and audit-ready, directly supporting reporting to airport administration and driving warranty recoveries.

The role requires strong administrative skills, 2+ years of experience, and proficiency with Excel, Word, and Teams. Training is provided, with opportunities for advancement within LAZ/EcoFleet nationally.

Qualifications

• Strong administrative and data-entry accuracy.
• Warranty administration experience with heavy-duty OEMs preferred; training provided.
• Proficiency in Excel, Word, and Teams; comfortable building reports.

Responsibilities

• Review and close work orders in Fleetio for completeness.
• Maintain PM scheduling and publish daily compliance reports.
• Identify warranty-eligible repairs and track OEM warranty claims.
• Maintain vehicle files and inspections records.
• Support audits with retrievable records and KPI reports.
• Process invoices with detailed backup per standards.

Skills

Admin accuracy

Data entry

Fleet software

Education

High school diploma

Associate degree

Tools

Fleetio

Job description

Highlights

• Strong administrative and data-entry accuracy
• Warranty administration experience with heavy-duty OEMs strongly preferred
• Proficiency in Excel, Word, and Teams

Description

Office Admin / Warranty Clerk

Reports to: General Manager – DFW Maintenance Division

Department: DFW Maintenance – Administration

About LAZ/ECO at DFW: EcoFleet is a leading fleet management company specializing in commercial and airport fleet operations, providing maintenance, leasing, washing, and fueling services nationwide. In joint venture with LAZ Parking, EcoFleet operates the stand-alone maintenance division supporting the consolidated bussing services contract at Dallas Fort Worth International Airport (DFW) – a fleet of approximately 195 transit buses, cutaways, and support vehicles across CNG, diesel, gasoline, and EV platforms. We are not just offering a job; we are offering a career path with a company that invests in its employees and is growing nationally.

Position description: The office admin/warranty clerk is the data backbone of the division – ensuring every work order, PM record, and warranty claim is complete, accurate, and audit-ready. This role directly supports the customized reporting LAZ provides to DFW airport administration and drives warranty dollars back into the operation.

Our commitment to your growth:

• Paid certifications – we pay for ASE and other relevant certifications to expand your skill set.
• Advanced training – comprehensive training on new technologies, including high-voltage (HV) systems for electric vehicles, CNG, and other alternative fuel platforms.
• Fast track for leadership – a clear path to lead, supervisor, and management roles for dedicated, high-performing employees.

General responsibilities

• Review and close work orders in Fleetio for completeness: labor hours, parts charges, cause codes, and technician notes.
• Maintain PM scheduling and compliance tracking; publish daily PM compliance and down-bus reports for division leadership and the airport as requested.
• Identify warranty-eligible repairs; prepare, submit, and track OEM warranty claims (Cummins, Allison, Eldorado, Arboc, Ford, EV suppliers); follow claims through payment and reconcile recoveries.
• Maintain vehicle files: titles/registrations, DOT/TxDMV inspection records, recall status, and asset compliance documentation.
• Support internal and outside-firm audits with organized, retrievable records; prepare weekly and quarterly maintenance KPI reports.
• Process invoices with detailed backup per LAZ finance standards; support timekeeping and administrative needs of the division.

Qualifications

• Strong administrative and data-entry accuracy; experience with fleet/VMS software (Fleetio preferred) a plus.
• Warranty administration experience with heavy-duty OEMs strongly preferred; we will train a strong administrator.
• Proficiency in Excel, Word, and Teams; comfort building and maintaining reports.
• Professional written and verbal communication for interaction with OEMs, vendors, and airport staff.
• Must pass a federal background check and DFW airport badging requirements.

Education and experience

• 2+ years of administrative experience, preferably in a maintenance, dealership, or fleet environment.
• High school diploma or equivalent; associate degree a plus.

What we offer

• Competitive compensation with meaningful vacation and a full benefits package.
• Quarterly performance incentive: $250 for 95%+ preventive-maintenance compliance.
• $200 employee referral bonus and company-paid training and certification programs.
• An investment in your professional growth and career advancement within LAZ and EcoFleet nationally.

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.