DevOps Team Leader

Playtech; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

HellaGoodAudio is seeking a senior DevOps/SRE engineer to lead the Product Operations and DevOps team in a fast-paced environment. You will tackle the most complex DevOps tasks, ensure zero-tolerance for production errors, and drive improvements across service management processes.

You will define operational KPIs, partner with stakeholders, and respond rapidly to alerts while mentoring junior engineers. Fluency in English and strong cloud/container orchestration skills are required.

Qualifications

• Bachelor’s degree in computer science or engineering.
• 5+ years as DevOps/SRE engineer with leadership experience.
• Strong ITIL understanding and production-grade reliability.

Responsibilities

• Resolve most complex DevOps tasks.
• Lead the team of Product Operations and DevOps engineers.
• Audit existing service management processes and plan improvements.
• Establish key operational KPIs and plans.
• Provide immediate response to alerts.
• Liaise with SL1/SL3, 3rd parties and internal stakeholders.
• Provide regular reports to direct manager.

Skills

Linux

Networking

Docker

Config management

CI/CD

AWS

Kubernetes

Nomad

Terraform

Monitoring

Logging

Python

Bash

English

Leadership

Education

Bachelor’s Degree in Computer Science or Engineering

Tools

Git

Jenkins

Job description

Your influential mission. You will...

• Resolvemostcomplex DevOps tasks
• Lead the team of Product Operations and DevOps engineers
• Comprehensive audit of the existing service management processes and improvement planning
• Establish key operational performance indicators andplan
• Provide immediate respond for any alert
• Liaise with SL1/SL3, 3rd parties and internal stakeholders
• Provide regular reports todirectmanager

Componentsforsuccess.You...

• Bachelor’s Degree in Computer Science or Engineering
• 5+years experienceasDevOpsengineer or SRE engineer, 1+yearsof leading/management experience
• Strong understanding ofITILframework. Hands-on experience of working with production with zero tolerance to any errors
• Strong experience in Linux,network,Docker, configuration management tools (Ansible, Puppet), CI/CD tools (Git, Jenkins), Cloud services (AWS), Orchestration (Kubernetes, Nomad);
• Experience in writing infrastructure as code (IaC) using Terraform
• Experience ofworking with monitoring systems (Grafana, Prometheus, Nagios/Sensu) and logging solutions (Elastic Stack, Loki)
• Excellent oral and written skills with the ability to interact with senior management, technical subject matter experts, and business customers are all essential in this role.
• Ability to work on multiple initiatives and projects simultaneously
• Programming skills in Python/Bash
• Fluent English

You'llgetextrapointsfor...

• Experience in support of web applications with micro services architecture
• NoSQL database support (MongoDB,Redis)
• Experience working in a global, multilingual organization

DEVOPS TEAM

Our team plays a key role in designing and developing high-quality software solutions for our online platform, shaping the future of online gaming. Within our team, you willacquireoverallexpertiseofPlaytech’s structure and products.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.