DevOps Engineer - Fulfillment Optimization (Scale & Impact)

Amazon Inc.; Austin (TX); On-site; USD 90,000 - 158,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Job summary

Amazon is seeking a Dev Ops Engineer for Fulfillment Optimization in Austin, TX. You will help ensure reliability and performance of high‑volume systems that power delivery at scale.

The role involves on-call rotation, root‑cause analysis, and collaboration with cross‑functional teams to improve customer experience. Ideal candidates have 4+ years in software or technical support, strong scripting and Unix/Linux knowledge, and experience with RESTful APIs and GenAI automation.

Qualifications

• 4+ years of software development or 4+ years of technical support experience.
• Experience scripting in modern programming languages.
• Experience troubleshooting and debugging technical systems.
• Experience in agile/scrum or related collaborative workflow.
• Knowledge of UNIX/Linux operating systems.

Responsibilities

• Troubleshoot documented issues and determine root cause.
• Manage trouble tickets through to resolution or escalation.
• Monitor security vulnerabilities and mitigate risks.
• Eliminate repeated tasks through GenAI automation.
• Diagnose and reproduce issues in Amazon technologies; work in Agile/Scrum.

Skills

Software development

Scripting

Troubleshooting

Agile/Scrum

Tools

UNIX/Linux

RESTful APIs

GenAI Automation

Job description

Amazon is seeking a Dev Ops Engineer for Fulfillment Optimization in Austin, TX. You will help ensure reliability and performance of high‑volume systems that power delivery at scale.

The role involves on-call rotation, root‑cause analysis, and collaboration with cross‑functional teams to improve customer experience. Ideal candidates have 4+ years in software or technical support, strong scripting and Unix/Linux knowledge, and experience with RESTful APIs and GenAI automation.