DevOps Engineer: Fulfillment Optimization

Socket.dev; Austin (TX); On-site; USD 90,000 - 158,000; Full time

Job summary

Amazon.com in Austin, TX is seeking a DevOps Engineer to join the Fulfillment Optimization team. You will help promise, plan and execute the delivery of millions of packages worldwide, while supporting 24x7 on-call operations and high‑volume systems.

The role emphasizes troubleshooting, automation with GenAI, and collaboration in an Agile setting to improve reliability and overall customer experience across the Fulfillment network.

Qualifications

• 4+ years of software development or 4+ years of technical support experience.
• Scripting in modern programming languages.
• Troubleshooting and debugging technical systems.
• Experience in agile/scrum environments.
• Experience troubleshooting and documenting findings.

Responsibilities

• Troubleshoot documented issues and determine root cause.
• Manage trouble tickets through to resolution or escalation using existing documentation, procedures, and tools.
• Use technology to monitor security vulnerabilities and eliminate risks.
• Eliminate repeated tasks through GenAI automation.
• Dive deeply into technical details, diagnose, and reproduce straightforward issues with Amazon technology products.
• Experience working in an Agile environment using the Scrum methodology.

Skills

Software development

Scripting

Troubleshooting

Agile/Scrum

Documentation

Tools

UNIX/Linux

RESTful APIs

Job description

Amazon.com in Austin, TX is seeking a DevOps Engineer to join the Fulfillment Optimization team. You will help promise, plan and execute the delivery of millions of packages worldwide, while supporting 24x7 on-call operations and high‑volume systems.

The role emphasizes troubleshooting, automation with GenAI, and collaboration in an Agile setting to improve reliability and overall customer experience across the Fulfillment network.