DevOps Engineer — AWS, CI/CD, & Observability

Instrumental Inc.; Palo Alto (CA); On-site; USD 140,000 - 165,000; Full time

Benefits offered by this job

Health benefits

Vision benefits

Dental benefits

Commuter plans

Parental leave

Job summary

Instrumental Inc. seeks a DevOps Engineer to operate, improve, and scale its AWS-based SaaS platform in the Bay Area. You will combine hands-on production operations with engineering, focusing on reliability, automation, observability, and operational excellence.

You’ll participate in a bi‑weekly on‑call rotation with a aim to reduce operational complexity as the platform grows. You will own CI/CD pipelines, infrastructure as code, monitoring, and incident response, collaborating with software

Qualifications

• 3–4 years of experience in Site Reliability Engineering, DevOps, Cloud Operations, Platform Engineering, or Systems Engineering supporting production SaaS environments.
• Strong hands-on experience with AWS, including EC2, VPC, IAM, RDS, ECS, and S3.
• Experience managing infrastructure using Terraform or other Infrastructure as Code technologies.
• Experience designing and supporting CI/CD pipelines using GitHub Actions, Jenkins, GitLab CI/CD, or similar platforms.
• Strong experience with monitoring and observability tools, preferably Datadog, including dashboards, alerting, logging, and APM.
• Experience with Docker and Kubernetes.
• Scripting experience with Python and/or Bash.
• Experience supporting production environments through an on-call rotation, including incident response and root cause analysis.
• Proven ability to take ownership of production issues and drive them through investigation, remediation, and long-term resolution.

Responsibilities

• Operate, improve, and scale our AWS-based SaaS platform.
• Combine hands-on production operations with engineering to enhance reliability, automation, observability, and operational excellence.
• Participate in bi-weekly on-call rotation and drive incident response to root cause and permanent fixes.
• Own production issues from detection to remediation and long-term resolution.
• Collaborate with software engineers to ensure services are production-ready and scalable.

Skills

Cloud operations

Automation

Observability

Incident response

On-call readiness

Troubleshooting

PSR mindset

Team collaboration

Performance

Tools

AWS

Terraform

Docker

Kubernetes

GitHub Actions

Jenkins

GitLab CI/CD

Datadog

Python

Bash

Job description

Instrumental Inc. seeks a DevOps Engineer to operate, improve, and scale its AWS-based SaaS platform in the Bay Area. You will combine hands-on production operations with engineering, focusing on reliability, automation, observability, and operational excellence.

You’ll participate in a bi‑weekly on‑call rotation with a aim to reduce operational complexity as the platform grows. You will own CI/CD pipelines, infrastructure as code, monitoring, and incident response, collaborating with software