DevOps Engineer

Swoon; Plano (TX); Vor Ort; USD 74.000 - 105.000; Vollzeit

Zusammenfassung

Swoon is seeking a DevOps/SRE Engineer to improve reliability, automation, deployment, and operational readiness across our software environment. This role spans DevOps, Site Reliability Engineering, and software engineering with emphasis on CI/CD, observability, production support, and incident management.

The ideal candidate has hands-on Jenkins CI/CD experience, understands production operations and observability, is comfortable with an on-call rotation, and can read, understand, and

Qualifikationen

• Experience with DevOps and CI/CD practices.
• Hands-on Jenkins experience.
• Experience with observability and production monitoring.
• Experience supporting production applications or systems.
• Willingness to participate in an on-call rotation.
• Ability to read, understand, and troubleshoot application code.

Aufgaben

• Build, maintain, and troubleshoot CI/CD pipelines.
• Develop and support Jenkins-based automation for build, test, deployment.
• Monitor health with observability, monitoring, logging, dashboards.
• Participate in on-call rotations and respond to issues.
• Support incident management/TOC activities, triage and resolution.
• Collaborate with software and DevOps teams to resolve production issues.
• Contribute to root-cause analysis and reliability improvements.
• Assess readiness for new deployments and releases.

Kenntnisse

DevOps

CI/CD

Jenkins

Observability

On-call

Incident management

Code troubleshooting

IDE familiarity

Communication skills

Tools

Jenkins automation

AWS

Azure

GCP

Grafana

Prometheus

Datadog

Kubernetes

Jobbeschreibung

*Request for C2C will NOT be considered*

Pay:

$65 per hour

Type:

Onsite – Richmond, VA or Plano, Texas

Duration:

6 month contract

Position Overview:

We are looking for a DevOps / SRE Engineer to help support and improve the reliability, automation, deployment, and operational readiness of our software environment. This role will work across DevOps, Site Reliability Engineering, and software engineering functions, with a strong focus on CI/CD, observability, production support, and incident management.

The ideal candidate has hands-on experience with Jenkins and CI/CD pipelines, understands production operations and observability, is comfortable participating in an on-call rotation, and has enough software engineering experience to read, understand, and troubleshoot application code.

Key Responsibilities:

• Build, maintain, and troubleshoot CI/CD pipelines supporting software development and deployment
• Develop and support Jenkins-based automation for build, test, and deployment processes
• Monitor application and infrastructure health through observability, monitoring, logging, alerting, and dashboards
• Participate in production on-call rotations and respond to operational issues and service disruptions
• Support incident management / Technical Operations Center (TOC) activities, including incident triage, escalation, troubleshooting, and resolution
• Collaborate with software engineers, DevOps engineers, and other technical teams to identify and resolve production issues
• Contribute to root-cause analysis and follow-up actions to improve system reliability and prevent recurring incidents
• Assess operational and production readiness for new applications, releases, and deployments
• Identify opportunities to improve automation, reliability, monitoring, and operational processes
• Read and understand application code to assist with troubleshooting and collaborate effectively with software engineering teams

Qualifications:

• Experience with DevOps and CI/CD practices
• Hands-on experience with Jenkins
• Experience with observability and production monitoring
• Experience supporting production applications or systems
• Willingness and ability to participate in an on-call rotation
• Experience with incident management, production troubleshooting, or a TOC/NOC environment
• Ability to read, understand, and troubleshoot application code
• Familiarity with an Integrated Development Environment (IDE) and standard software development practices
• Strong communication and collaboration skills

Preferred Qualifications:

• Experience with cloud platforms such as AWS, Azure, or GCP
• Experience with modern observability tools such as Splunk, Datadog, Grafana, Prometheus, or similar technologies
• Experience with containers and/or Kubernetes
• Experience with infrastructure-as-code and automation
• Experience with automated testing and deployment
• Experience performing root-cause analysis and implementing reliability improvements