DevOps Engineer

WalkMe; Chicago (IL); Hybrid; USD 100,000 - 160,000; Full time

Benefits offered by this job

Health coverage

Annual leave

Professional development opportunities

Wellness reimbursements

RefreshMe Days

Job summary

WalkMe, a leader in digital adoption, is seeking a skilled DevOps Engineer to join our Cloud Engineering team in Chicago. The role requires US Citizenship and will involve improving our deployment processes and supporting federal clients.

Ideal candidates will have substantial experience in cloud platforms, CI/CD pipelines, and automation tools while thriving in a collaborative environment. We offer hybrid work, wellness benefits, and a commitment to diversity.

Qualifications

• 4+ years of experience as a DevOps Engineer or similar role.
• Proven software development experience at a startup or top tech firm.
• Solid understanding of security best practices.

Responsibilities

• Assist in managing deployment pipelines for software releases.
• Implement and maintain observability solutions.
• Support local development environments to enhance workflows.
• Contribute to infrastructure security improvements.
• Troubleshoot infrastructure and application issues.

Skills

CI/CD pipeline management

AWS proficiency

Containerization (Docker, Kubernetes)

Database management (MySQL, Postgres, MongoDB)

Monitoring tools (Datadog, Prometheus, Grafana)

Infrastructure as Code (Terraform, CloudFormation)

Problem-solving skills

Strong communication skills

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Tools

GitLab

AWS

Docker

Kubernetes

Terraform

CloudFormation

Job description

Industry leader? Well, how about an industry creator?!

At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution — enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology.

So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!

We are looking for a DevOps Engineer to join our amazing Cloud Engineering team. We are developing WalkMe’s revolutionary runtime engine and transforming the online experience for hundreds of millions of users.

As this role will support our Federal business, US Citizenship is required.

This role will require working on Sunday as needed, and you may take another day off that week.

What You’ll Own

• Assist in managing deployment pipelines to facilitate smooth and efficient software releases.
• Help implement and maintain observability solutions for monitoring system performance and reliability.
• Support local development environments to optimize developer workflows.
• Work with development teams to ensure infrastructure aligns with project requirements.
• Contribute to improving the security of our infrastructure by assisting with proactive measures and alerts.
• Assist in developing and maintaining automation scripts and tools to enhance operational efficiency.
• Help troubleshoot and resolve infrastructure and application issues to minimize downtime and maintain smooth operations.
• Participate in evaluating and integrating new technologies to enhance the scalability, reliability, and security of our infrastructure.

What You Need to Succeed

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 4+ years of experience as a DevOps Engineer, Site Reliability Engineer, or similar role.
• Proven software development experience, preferably gained at a venture‑backed startup or a top technology firm.
• Expertise in managing CI/CD pipelines and deployment automation with tools such as GitLab.
• Proficiency in the AWS cloud platform.
• Solid understanding of containerization and orchestration technologies such as Docker and Kubernetes.
• Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, or similar.
• Knowledge of infrastructure‑as‑code (IaC) tools such as Terraform or CloudFormation.
• Experience managing databases, such as MySQL, Postgres, and MongoDB.
• Familiarity with security best practices and tools for infrastructure and application security.
• Excellent problem‑solving skills and the ability to troubleshoot complex issues.
• Strong communication skills and the ability to work effectively in a collaborative environment.
• A proactive and self‑motivated approach to learning and adopting new technologies.
• Passion for continuous improvement and operational excellence.

What Sets Us Apart

• We are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits, and more. We are committed to fostering an inclusive culture that celebrates the unique experiences and perspectives each team member brings to the workplace.
• Hybrid work arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
• Supportive culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
• Professional development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
• Wellness: Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July.
• Health coverage: WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits.
• Annual leave: WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off.
• RefreshMe Days: WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
• Retirement contributions: Ask HR about the specific offerings for your region.
• SAP’s acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting‑edge technology.

The base salary for this position ranges between $100,000 and $160,000, depending on location, training, transferable skills, work experience, business needs and market demand. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.

We approach diversity, equity and inclusion with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.

WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre‑employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.