Device Technician - Cardiology

Dartmouth Health; Lebanon (NH); On-site; USD 26,000 - 41,000; Full time

Job summary

Dartmouth Health is seeking a skilled technician for the device clinic within the Cardiovascular Medicine ambulatory service. The role monitors patients with implanted cardiac devices, coordinates remote transmissions, educates patients on remote monitoring, and assists RNs and vendor representatives in the clinic.

Responsibilities include scheduling transmissions, troubleshooting connectivity, documenting billing, and supporting process improvement initiatives.

Qualifications

• One year of technical experience as an ECG technician or cardio technician, or the equivalent, is required.
• College-level study of chemistry, anatomy, and physiology is helpful.

Responsibilities

• Registers patients with newly implanted cardiac devices in the EHR and device vendor website.
• Provides patients with monitoring equipment and education about setup and transmission to the clinic.
• Schedules remote transmissions from devices to the clinic.
• Receives transmissions, prepares reports for providers, coordinates with RNs, and schedules follow up.
• Troubleshoots missed transmissions with patients and vendors.
• Assists RNs and vendors in clinic appointments as appropriate.
• Ensures follow up recommendations are accomplished.
• Performs trans-telephonic monitoring testing and follows up as appropriate.
• Maintains relationships with local providers for patient transfers.
• Completes billing documentation.
• Participates in orientation and training for new staff.
• Maintains inventory of device monitors, accessories, and education materials.
• Orders supplies for device interrogators and keeps inventory updated.
• Participates in process redesign and improvement strategies.
• Performs other duties as required.

Skills

ECG technician experience

Education

College-level chemistry/ anatomy/ physiology

Job description

Overview

This is a technician position in the device clinic of the Cardiovascular Medicine (Cardiology) ambulatory clinic. This position is responsible for ensuring that patients with implanted cardiac devices are receiving appropriate monitoring and follow up, including but not limited to scheduling remote transmissions, trouble-shooting connectivity issues, providing patient education about remote monitoring and billing, following up on missed transmissions, and responding to patients’ questions. The position is also responsible for assisting device RNs and vendor representatives with direct patient care in the ambulatory clinic, and for participating in process improvement projects. Qualified candidates will demonstrate a willingness to work collaboratively with a tightly functioning team of providers, RNs, techs, and schedulers.

Responsibilities

1. Registers patients with newly implanted cardiac devices in the EHR and device vendor website.
2. Provides patients with monitoring equipment and education about how to set up and utilize the equipment to send information to the clinic.
3. Schedules remote transmissions from devices to the clinic.
4. Receives the remote transmissions, prepares reports for providers, coordinates with device RNs, and ensures scheduling of the appropriate follow up (in clinic visit or remote transmission).
5. Trouble-shoots causes of missed transmissions, working with patients and vendors as appropriate.
6. Assists RNs and vendors in clinic appointments as appropriate.
7. Ensures that providers’ recommendations for follow up appointments or transmissions are accomplished.
8. Performs trans-telephonic monitoring testing and follows up as appropriate.
9. Maintains relationships with other local providers, ensuring successful patient transfers as appropriate.
10. Completes documentation for billing of services provided.
11. Participates in orientation and training for new techs, schedulers, and RNs in cardiac electrophysiology.
12. Maintains inventory of device monitors, accessories, and patient education materials for all devices.
13. Orders supplies for device interrogators and maintains appropriate inventory.
14. Participates in process redesign and problem-solving. Implements and maintains process improvement strategies as appropriate.
15. Performs other duties as required or assigned.

Qualifications

• One year of technical experience as an ECG technician or cardio technician, or the equivalent, is required.
• College-level study of chemistry, anatomy, and physiology is helpful.

Required Licensure/Certifications

- None

• Area of Interest: Allied Health
• Pay Range: $19.20/Hr. - $29.76/Hr.
• FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
• Shift: Day
• Job ID: 41649

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers

Dartmouth Health is an Equal Opportunity and Affiantive Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.

Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact [e-mail] for assistance.