Device Repair Technician – On-site, Paid Training & Certifications

Ellenco Estágios e Treinamentos; Minneapolis (MN); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

401(k) with 4% match

Health, Dental & Vision insurance (em|

Short-Term and Long-Term Disability

PTO + major holidays off

Paid training + certifications

Parental leave

Job summary

Gophermods is seeking a Repairs technician to diagnose, repair, and refurbish laptops, Chromebooks, MacBooks, iPads, Surface devices, and desktops at our New Brighton, MN site.

You will follow standardized procedures, perform quality checks, and document repair notes in our systems while rotating across Apple, Chromebook, Windows, and Surface projects. Training provided with growth through L1–L3 levels.

Qualifications

• High school diploma or equivalent required.
• Good manual dexterity and steady hand for small components.
• Basic computer literacy and ability to follow OS workflows.

Responsibilities

• Diagnose, troubleshoot, and repair Chromebooks, MacBooks, Windows laptops, iPads, Surface devices, and desktops.
• Follow QA checklists and identify the correct repair path.
• Rotate across Apple, Chromebook, Windows, and Surface platforms as projects shift.
• Configure, image, stage, and package devices for delivery to schools and businesses.
• Record serial numbers, asset tags, repair notes, and device status in ticketing and inventory systems.
• Keep your bench clean and organized; flag hardware issues or quality concerns early.

Skills

Diagnosis hardware

Repair laptops and devices

Quality inspection

Documentation in systems

SOP adherence

Manual dexterity

Teamwork

Education

High school diploma or equivalent

Tools

Ticketing systems

Job description

Gophermods is seeking a Repairs technician to diagnose, repair, and refurbish laptops, Chromebooks, MacBooks, iPads, Surface devices, and desktops at our New Brighton, MN site.

You will follow standardized procedures, perform quality checks, and document repair notes in our systems while rotating across Apple, Chromebook, Windows, and Surface projects. Training provided with growth through L1–L3 levels.